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Lapalingo: 7000€ was cancelled by Lapalingo :-(

Topic created on 03rd Dec. 2018 | Page: 1 of 5 | Answers: 47 | Views: 9,008
Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

3rd Dec. 2018, at 11:28 pm CET#1
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Hello Dear Community,

i am slightly desperate, I had the run of my life at Lapalingo. Had deposited 100 euros with a Paysafecard and played me up to say and write 7000.00 €. Now I have yesterday requested the payout and just hit me the mail that I have violated the bonus conditions (stakes higher than 5 € per bet) All my beautiful balance was canceled up to 100 € and my plans I had with the money are gone.


In other casinos you get but at least the notice that you can not bet more than 5 euros, by push notification or so.

Can you help me, that maybe I still come to my money?

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ruhrpott
Expert

7000€ was cancelled by Lapalingo :-(

3rd Dec. 2018, at 11:41 pm CET#2
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Liked this post: Anonym
Evening,
by the fact that you have apparently played with more than 5 € per round there will be nothing to do. Yes, that's right, in a few casinos it is displayed, not at Lapalingo. But that does not invalidate the rule, as sorry as I am

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Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

3rd Dec. 2018, at 11:45 pm CET#3
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Unbelievable everything

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Tropper
Top Member

7000€ was cancelled by Lapalingo :-(

3rd Dec. 2018, at 11:49 pm CET#4
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You have claimed the bonus, I assume?

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ruhrpott
Expert

7000€ was cancelled by Lapalingo :-(

3rd Dec. 2018, at 11:57 pm CET#5
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What I don't understand: As I understand it, you know that there is the 5 € rule. Why, you do not look into the conditions purely and relies on some push notification? I mean, if you have no idea about it, I can understand that more or less, but so?

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P****R

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 12:10 am CET#6
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Since you have given your explicit declaration of consent, the most you can hope for is goodwill. However, based on the information so far, I would categorically rule this out.

Can still note in this regard that the detailed review of the maximum contributions / general bonus conditions from casino to casino (and / or from Deposit activity to deposit activity) are sometimes handled quite differently.

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Anonym

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 12:13 am CET#7
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I'm sorry, but who after all the reports here in the forum is really still so stupid to Deposit at Lapalingo or Wunderino, who has it no other way deserves sorry.

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ruhrpott
Expert

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 12:17 am CET#8
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MerkurZocker222 wrote on 04/12/2018 at 00:13: I'm sorry, but who after all the reports here in the forum is really still so stupid to Deposit at Lapalingo or Wunderino, who has it no other way deserves sorry.

So to put Wunderino and Lapalingo on the same level, well, not really purposeful. I am so far nix known where Lapalingo has retained something, and that is when the casino would not be in the right. Do they have hard interpretations of Bonus terms etc? Without a doubt, yes. But just as everything runs seriously if you stick to everything. With Wunderino, on the other hand, it looks different, I'm with you
You should perhaps, in general and not just in relation to you, stop thinking that if not everything goes according to the nose of the players that it would be bad. At the end of the day, it's still a business and a game of chance and there are simply certain rules that apply. Just because something is strictly interpreted does not mean that this would be unseriös

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Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 12:27 am CET#9
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MerkurZocker222 wrote on 04/12/2018 at 00:13: I'm sorry, but who after all the reports here in the forum is really still so stupid to Deposit at Lapalingo or Wunderino, who has it no other way deserves sorry.

Thanks for your comment. I was unfortunately not aware of the 5 euros and I have unfortunately not made myself smart before. I've received on another site during a payout even once a discreet reference to this absurd betting restriction, but the Provider has never stopped my bet to pay out anyway.

I find the procedure more than frightening, but it is another indication to simply keep your hands off online casinos. You get lucky once in a lifetime and then just before Christmas and then something like this happens.

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Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 12:59 am CET#10
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Tropper wrote on 12/03/2018 at 11:49 pm: You claimed the bonus, I assume?

Yes exactly dear Tropper.

I find it totally complicated with the bonus conditions

I started with the 100€ and always played BJ in Livecasino. I knew that so that I can convert the BJ no coal for the bonus.

Then I bought these free spins at White Rabbit for 50€-1000€ and thus converted the bonus relatively quickly. Do not count these 5 euros per spin on the slot?

I do not want to sit down Saturday evening 2 h and study AGB's before I want to play bissl

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