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Jokerstar: [solved] Jokerstar real money balance disappeared (Page 7)

Topic created on 27th Feb. 2023 | Page: 7 of 12 | Answers: 112 | Views: 12,706
T0uchTheSky
Elite
I posted the name of this casino in the thread "Casinos where you should not play" and linked as a reason of this thread and it was just deleted and I don't know it why

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Butterbrezel
Elite

bruffl wrote on 01/03/2023 at 15:07: @all the sweepstakes is over

danny005 has the correct result.


There was FS worth 5€. 1🤣
Thereby it was 25 a 20 cents.
It was about the total amount, and not the number of FS...

Brutal. I had to laugh really.


Thanks that you have made here despite this ridiculous offer n lottery.

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Caro
Expert

T0uchTheSky wrote on 03/01/2023 at 15:36: I posted the name of this casino in the thread "Casinos where you should not play" and linked as a reason of this thread and it was just deleted and I don't know it why

Because the casino has no business in that thread. The thread is about fake slots/ casinos without license etc...

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bruffl
Expert

Donnie wrote on 01/03/2023 at 15:21:

Was it at least real money?

yes, it would be real money.

I have no interest in the games...

In my win loss overview is still a plus of 10€

Danny005 has already received his PSC....

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Max_Bet
Expert

bruffl wrote on 01/03/2023 at 15:07: @all the sweepstakes is over

danny005 has the correct result.


There was FS worth 5€. 1🤣
Thereby it was 25 a 20 cents.
It was about the total amount, and not the number of FS...

Thought me immediately more than 5 € do not out... outrageous soas with the history. Directly shut down the account 👎🏻

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Falke
Expert

Max_Bet wrote on 01/03/2023 at 16:35:

Thought me immediately more than 5 € do not out... outrageous soas with the history. Directly shut down the account 👎🏻

Now it is but still so that 35 € real money is simply retained. I mean, of course the TE must decide, but I would take care of it. This can simply not be a valid AGB. The big problem was always that the casinos could write all kinds of terms and conditions before, because they are not tangible in Germany anyway.


In Germany, however, the terms and conditions must be in accordance with the law. The fact that Jokerstars itself admits that the terms and conditions are misleading and still won't give you your money.

What do you personally now that they want to make it more "transparent" in the future? I really can not understand with the best will in the world, how you can make such a decision and not just give you this ridiculous 35 € back.

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Max_Bet
Expert

Falcon wrote on 01.03.2023 at 16:47:

Now it is but still so that 35 € real money is simply retained. I mean, of course, must decide the TE, but I would care there already. This can simply not be a valid AGB. The big problem was always that the casinos could write before all possible terms and conditions, because they are not tangible in Germany anyway.


In Germany, however, the terms and conditions must be in accordance with the law. The fact that Jokerstars itself admits that the terms and conditions are misleading and still won't give you your money.

What do you personally now that they want to make it more "transparent" in the future? I really can not understand with the best will in the world, how you can make such a decision and not just give you this ridiculous 35 € back.

I see the same. Would not let me also resign with 5€. Only I assume that it is now on the part of JS as done. The 35€ are verschmerzbar. I know it's a matter of principle but I think the drop is sucked... Therefore, any further contact will come to nothing. Personally, I would try again and then close the account. Better kannste your dissatisfaction not to express. This is how I did it with Jokerstar, BingBong & Jackpotpiraten...

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bruffl
Expert

Falcon wrote on 01.03.2023 at 16:47:

What do you personally now that they want to make it more "transparent" in the future? I really can't for the life of me understand how they can make such a decision and not just give you back that ridiculous €35.

I just find it amusing.

I am a casual gambler, every now and then I make a Deposit, then play times 20 minutes and then stop.
So it was also on Friday, clearly I was aware that I still have free spins on the account, but was for me absolutely not urgent to gamble these. That these bonus rules are a joke is clear. But then to have the condition that everything must be converted within three days....
Let's say I had landed a 5000x hit in the bonus games, that would have been 2500€, turnover requirements 40x, there we are at 100,000€ that must be implemented. Within 3 days, with 15 seconds rule, max. 1€ and without autospin. Max cashout are then 250€.

Caro is still on the ball, let's see how it continues......

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danny005
Elite

bruffl wrote on 01.03.2023 at 16:02:

yes, it would be real money.

I have no interest in the games...

In my win loss overview is still a plus of 10€

Danny005 has already received his PSC....

Thank you very much! I have received the 10€ Paysafecard. All-In Schalke with it

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LuckyNoob
Rookie
I told you you will grin...

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