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Jokerstar: [solved] Jokerstar real money balance disappeared (Page 5)

Topic created on 27th Feb. 2023 | Page: 5 of 12 | Answers: 112 | Views: 13,182
Butterbrezel
Elite

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:07 pm CET#24
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Because your Deposit was 25.00 EUR and the win was 35.00 EUR, the bonus would have to be higher than this 35.00 EUR, because otherwise the word "attractive" would be quite ironic. As a "thank you" for the criticism n few EUR extra.

My guess is Bonus money of 50.00 EUR.

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Stromberg
Legend

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:09 pm CET#25
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Wutmaennchen wrote on 01.03.2023 at 13:07: Because your Deposit was 25.00 EUR and the win was 35.00 EUR, the bonus would have to be higher than this 35.00 EUR, because the word "attractive" would otherwise be quite ironic. As a "thank you" for the criticism n few EUR extra.

My guess is Bonus money of 50.00 EUR.

Well well, the word attractive is often used ironically in connection with bonus offers I have the impression😅

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Anonym

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:12 pm CET#26
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My Tip:
50€ Bonus money (:

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T0uchTheSky
Elite

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:15 pm CET#27
1 Like

Liked this post: Avatar von Butterbrezel Butterbrezel
After all, the thread creator's balance was 35 euros, so the bonus offer would have to be more than 35 euros. After all, the casino wants afterwards that the thread creator chops off his complaints and is still grateful to the casino. And all the people who read along here should get the impression that this casino is generous, the fraudulent bonus condition is no longer important, because that is clearly written in the bonus condition, you would only have to read before.

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Butterbrezel
Elite

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:16 pm CET#28
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Stromberg wrote on 01.03.2023 at 13:09:

Well well, the word attractive is often used ironically in the context of bonus offers I have the impression😅

But I do not believe that in this case. New German license, n forum behind it...and 50.00 EUR would then even halfway fair.
Free spins, after you have taken away the player yes from the feeling 35.00 EUR, would not fit.
Real money also not, because in the mail is what from bonus.


The player does not have his payout, but the payout usually goes back to the casino anyway.
Then he still has 15.00 EUR extra to gamble, if my Tip is correct.

Then the player would be satisfied and the casino would have left a good impression after a justified complaint, would be marketing-technically the logical variant.

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Stromberg
Legend

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:20 pm CET#29
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Wutmaennchen wrote on 01.03.2023 at 13:16:

But I don't believe that in that case. New German license, n forum behind...and 50.00 EUR would then even halfway fair.
Free spins, after one has taken away the player yes from the feeling 35,00 EUR, would not fit.
Real money also not, because in the mail is what from bonus.


The player does not have his payout, but the payout usually goes back to the casino anyway.
Then he still has 15.00 EUR extra to gamble, if my Tip is correct.

Then the player would be satisfied and the casino would have left a good impression after a justified complaint, would be marketing-technically the logical variant.

I can understand... However, it would also be wise from a marketing point of view not to refer to the fact that the bonus conditions are now presented more clearly, but to change / remove this bonus rule completely

But I'm also completely torn between:they made a good offer, that's why they're giving away something, and the offer is a joke, that's why I'm making fun of it here....

Am very curious...

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Butterbrezel
Elite

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:24 pm CET#30
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Stromberg wrote on 01.03.2023 at 13:20:

Can understand... However, it would also be marketing wise not to refer to the fact that the bonus conditions are now presented more clearly, but to change / remove this bonus rule completely

Then isses probably not so desired

But a proper notice after the variant "if you activate the offer, your Deposit is bonus money..." would be enough yes.

Then the player can decide for himself whether he uses it or not. If he is informed, isses fair, even if the conditions themselves are perhaps stupid.

Am now really curious about the answer from bruffl.

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Stromberg
Legend

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:29 pm CET#31
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Wutmaennchen wrote on 01.03.2023 at 13:24:

Then it is probably not so desired

But a proper notice after the variant "if you activate the offer, your Deposit is bonus money..." would be enough yes.

Then the player can decide for himself whether he uses it or not. If he is informed, isses fair, even if the conditions themselves are perhaps stupid.

I'm really curious about the answer from bruffl.

Yes, in a way it is fair... If you take that anyway, you almost have to hope not to win too much in the free spins, so that you can get your real money free again... So a 100 euro win with Maxbet 1.00 convert is already difficult...

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T0uchTheSky
Elite

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:33 pm CET#32
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Wutmaennchen wrote on 01.03.2023 at 13:24:

Then it is probably not so desired

But a proper notice after the variant "if you activate the offer, your Deposit is bonus money..." would be enough yes.

Then the player can decide for himself whether he uses it or not. If he is informed, isses fair, even if the conditions themselves are perhaps stupid.

I am now really curious about the answer from bruffl.

With a hint, this is still fraud, real money remains real money, even if I have selected free spins when depositing. Why do not make like some other casinos. If you have won with real money what and pay out, the free spins are automatically deleted

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Dutch78
Expert

[solved] Jokerstar real money balance disappeared

1st Mar. 2023, at 01:33 pm CET#33
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My guess is 100 free spins with a value of 50 cents each.
But I hope that they at least compensated your loss in the form of real money.

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