Jokerstar: Jokerstar payout not yet processed.
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Saphira
Jokerstar payout not yet processed.
Nobody has liked this post so far
i wanted to ask how long payouts generally take at Jokerstar? Opinions seem to differ. I have already made two withdrawals, the first one took about 6 days and the second one was processed within 48 hours and was also credited to my bank account.
I made a great win on 02.12.2024, I won 1,000 euros, which I had paid out directly so that I wouldn't gamble the money away again.
So far so good, by lunchtime I had requested the payout and also received an email that my request had been received.
The email says the usual: Your payout of 1000.0 € has just been requested and should be credited to your bank account within the next few working days. You will receive a notification as soon as your payout has been successful.
Normally, withdrawals can be canceled for a while, but this was not the case here. I wrote to the support team and they told me that withdrawals over 300.00 euros are checked manually. However, the payout "should" go out today on 04.12.. However, it has not yet gone out or been processed.
Then they said that the processing time can take up to 5 bank working days.
I can't really see through this. Are these "bank working days" the period of time a transfer can take? Or does it refer to the processing time of the casino that releases the payout?
I haven't really received an answer from support.
It still says "in progress" in my profile. In comparison, I find the processing time quite long, I have never had such a long "processing time" in any other casino. At sunmaker, for example, the payout usually takes 4 hours and then the money is in the account.
Do you have any experience with payouts from this casino?
This post has been translated automatically
Jokerstar payout not yet processed.
Liked this post:
gamble1, 
Saphira
Please let me know again in the next few days, if nothing else has happened over the weekend, I can offer to check for you. - Just contact me here in the thread, or even better directly via Communicator.
But I'm pretty confident that everything should be in the green zone and that you just need to show a little patience in this situation.
This post has been translated automatically