Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Jokerstar: Jokerstar - Money not yet in the player account

Topic created on 01st Jun. 2023 | Page: 1 of 1 | Answers: 3 | Views: 1,015
Guel66

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 11:26 am CEST#1
0 Likes

Nobody has liked this post so far
I deposited yesterday at Jokerstar with GIROPAY_HOSTED the money is debited from the account but not yet on my player account

Support told me to contact giropay. Contact

Now I have read here in the forum. That I am not the only one can someone please help me

Edit by Caro: Title has been adjusted

This post has been translated automatically

Hightower
Top Member

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 11:58 am CEST#2
0 Likes

Nobody has liked this post so far
I had the same problem with Sofortüberweisung over Klarana, was an eternal back and forth! Jokerstar has then Nachgeforscht and Rausgefunden that it was Klarna in Debt, I was the money then after more than 4 weeks Well Written! Turn you but times to the responsible here in the forum, perhaps can help you Further! But it can also be that your money you after a few days again on the account is credited because it can not be assigned! I hope that your problem solves faster than with me. Lg

This post has been translated automatically

gamble1
Icon

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 12:22 pm CEST#3
0 Likes

Nobody has liked this post so far
Giropay is quite easy because not cancelable send joker a screenshot and they should just book it

This post has been translated automatically

julia_jokerstar
Rookie

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 02:33 pm CEST#4
1 Like

Liked this post: Avatar von Matthias Matthias

Guel66 wrote on 01.06.2023 at 11:26: I deposited yesterday at Jokerstar with GIROPAY_HOSTED the money is debited from the account but not yet on my player account

Support told me to contact giropay. Contact

Now I have read here in the forum. That I am not the only one can someone please help me

Edit from Caro: Title was adapted

Hello Guel66,


normally deposits via the payment processor Giropay are processed within seconds or a few minutes. However, in rare cases, there can be a processing delay of up to 2 days, which is indicated by the payment processor Adyen - this is of course very annoying.

If your money is not credited to your Jokerstar account after the specified two days, please contact customer service again. Please note that you have already contacted GambleJoe. We will then check your request again and see where exactly the problem lies.

Until then, we ask you to be patient.

Thank you and have a nice day!

Julia from Jokerstar

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:59 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately