JackpotPiraten: Wanted by the provider?
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Saphira
Wanted by the provider?
Nobody has liked this post so far
Period
ACTIVE PROMOTION
04.02.25 - 11.02.25
But now to my problem:
1. Why were the free spins won for "Book of Ra. Deluxe" were displayed?
2. Why was it not possible to play the free spins in the slot "Book of Ra Deluxe" on 04.02, even though this was stated in the promotions?
The free spins won were still displayed for Book of Ra Deluxe on 10.02, but it was still not possible to play them.
3. Why do you only find out days later that the free spins have been deposited in a completely different game and not as shown under the active promotion?
After I had finally found and played my free spins, I still had to wager the €300 I had won once to convert it into real money. Definitely doable!
Today 00:00 a.m. my entire amount of approx. 200+ € suddenly disappears ????
The bonus would have been converted after 20.€ ( 285 € / 305 € )
4. You have been taking double rest breaks for months.
When you've played for 60 minutes, you take the statutory 5-minute break.
However, you are also kicked off the homepage and logged out during the regular minutes of play. This leads to an additional 5-minute break and automatically to less conversion for an ongoing bonus!
All of the points I mentioned above have limited me as a player and contributed significantly to not being able to take advantage of a bonus in the way it is presented by you on the homepage.
Please check and comment!
Many thanks in advance
This post has been translated automatically
Wanted by the provider?
Nobody has liked this post so far
The lottery spins were deposited in "Ghost Slider" and not in "Book of Ra" as indicated. I only found out from the support team because the free spins were not displayed in my "Book of Ra" game.
It's really annoying that the bonus promotion has now expired and the money is gone.
Why don't you write to the manager of JackpotPiraten, he is active here in the forum. I think they will offer you something as a gesture of goodwill, because it wasn't your fault that the wrong game was displayed!
This post has been translated automatically
Wanted by the provider?
Nobody has liked this post so far
Thanks for the info first, I've found mine now... I thought I didn't have one because I wasn't registered for marketing. So said the support. Then they were displayed in book of ra deluxe but not playable and I thought it was because of that.
But I've now added them to ghostslider... 👍
This post has been translated automatically