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JackpotPiraten: Jackpotpiraten does not book my instant bank transfer

Topic created on 03rd Feb. 2023 | Page: 1 of 1 | Answers: 5 | Views: 1,125
Beatrice
I have booked an amount of money via instant transfer to my game account today at noon and the amount has not been credited until now. In the Live Chat they asked me for patience, later they pushed the problem to my bank. After checking with my bank, they confirmed that the money was definitely booked to the recipient when I entered my tan. Help on the part of JackpotPiraten equal to zero.
My money is neither on my account nor on my account booked back. Photo evidence available.
What now?

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wettibernd
Expert
Normally this will be cleared up within 48 hours. If then still nothing is there then turn here times to Caro

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Hightower
Top Member
I have the same problem with Jokerstar, wait now times until Monday and then ask times Caro

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Andre
Expert
As the previous speakers have already said, this is unfortunately a problem that occurs "every now and then". Check in regularly and the money should be automatically posted to the game account. Feel free to give us an update

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julia_jokerstar
Rookie

Hightower wrote on 04.02.2023 at 15:12: I have the same problem with Jokerstar, wait now times until Monday and then ask times Caro

Hey Hightower,

if the Deposit still does not appear today in your customer account, then please contact the Jokerstar customer service via live chat. We will be happy to help you there and see how we can solve the problem

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roccoammo11
Expert

Beatrice wrote on 03.02.2023 at 20:59: I have booked an amount of money today at noon via instant transfer to my game account and the amount has not been credited until now. In the Live Chat they asked me to be patient, later they blamed the problem on my bank. After checking with my bank, they confirmed that the money was definitely credited to the recipient when I entered my tan. Help on the part of JackpotPiraten equal to zero.
My money is neither on my account nor on my account booked back. Photo evidence available.
What now?

that was perhaps fate because you win nothing there anyway technical errors happen everywhere times and especially with deposits mega annoying but believe the casino is not to blame & eventually it arrives in the casino or back to your account....

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