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Ikibu: [solved] Ikibu casino blocks my account after withdrawal over 8000 euro (Page 8)

Topic created on 26th Jun. 2019 | Page: 8 of 9 | Answers: 81 | Views: 17,282
Celi1995
Rookie
Sry but I am in rapid

The funniest thing is that my account will be released if I send another proof of address???

What sense does all this make?

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Anonym
Everything we can still express here is just conjecture. Hopefully, the casino representative will clarify this. There is no point in continuing to hammer away at it from our side. Maybe the GJ team can put a little pressure on them so that this happens in a timely manner.

My Rizk and Dunder account are already on the hit list

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IKIBU-Yago
Hi Celi,
Ikibu support manager told me that he just approved €500 which will be transferred to the account for the third deposit.

He also told me that he asked for proof of address and that you assured him that you will send it to him tonight. Tomorrow, after Verification, your account will probably be unlocked and you can withdraw the money or continue playing in the casino.

Yes, I want to make one thing clear to you and to all who have intervened in this thread of the forum:

- I am aware that the law, in this case Austrian law, defends and allows the permission of an employee authorized on a bank account to perform any operation you wish.

- However, Online Casinos also have their own rules. One of them is that deposits made with cards that are not the same as the account holder are considered risky and / or fraudulent, and the account will be blocked and investigated. In this case, the casino reserves the right to freeze the player's funds at its discretion until the investigation is completed.

This clause is accepted by ALL casino players at the time of their registration. Even if the law says one thing, the player (in this case you, Celi) has accepted the casino's terms and conditions and must respect its expiration if he acts inappropriately, as happened this time.

I am glad that this has come to an end and we have managed to fix it.

Finally, I would like to point out that although you are authorized to use another person's card, you must first make sure that there are no consequences for using it, especially on the Internet.

A warm greeting

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Anonym
Hello Ikibu,

thank you for the clarification. Apparently everything will be fine now.

@celi Good things take time...

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Celi1995
Rookie
Many thanks to the manager

Hereby I would like to apologize for my manner. Was hasty of me

Thanks to all involved. You are great

I hope that I can announce tomorrow a positive news

Lg celi

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Kleinkariert
Expert
If you can really pay off then, then I would in your place first make a little vacation so much stress lately


I'm good things that it works with Ikibu, they are just not the fastest. With Rizk, etc. that would have taken a long time this time it was rather MT Secure.

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Julian
Elite
The manager has now confirmed that his account has been reactivated.
He will also get back to you here in a moment.

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IKIBU-Yago
Hello Celi,

The person in charge of support has informed me that your account is already activated and you can continue to use it as usual. Likewise, you can now request your payout.

I am glad that we were finally able to resolve this situation and I hope you understand that we did everything we could to resolve it as soon as possible. I trust that you will consider us as we have made every effort to resolve the issue.

I hope that from now on you will continue to enjoy Ikibu and discover all the incredible features we offer.

Have fun, good luck and ENJOY THE JOURNEY!

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zuzox
Experienced
So a happy ending after all 😄👍

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S****8
Ikibu-Yago wrote on 04/07/2019 at 17:45: Hello Celi,
Ikibu support manager informed me that he just approved €500 that will be transferred to the account for the third deposit.

He also told me that he asked for proof of address and that you assured him that you will send it to him tonight. Tomorrow, after Verification, your account will probably be unlocked and you can withdraw the money or continue playing in the casino.

Yes, I want to make one thing clear to you and to all who have intervened in this thread of the forum:

- I am aware that the law, in this case Austrian law, defends and allows the permission of an employee authorized on a bank account to perform any operation you wish.

- However, Online Casinos also have their own rules. One of them is that deposits made with cards that are not the same as the account holder are considered risky and / or fraudulent, and the account will be blocked and investigated. In this case, the casino reserves the right to freeze the player's funds at its discretion until the investigation is completed.

This clause is accepted by ALL casino players at the time of their registration. Even if the law says one thing, the player (in this case you, Celi) has accepted the casino's terms and conditions and must respect its expiration if he acts inappropriately, as happened this time.

I am glad that this has come to an end and we have managed to fix it.

Finally, I would like to point out that although you are authorized to use another person's card, you must first make sure that there are no consequences for using it, especially on the Internet.

A warm greeting

Sure ...as long as you Deposit it is all clear but when you pay out only the checks are initiated ?
Or do I see this wrong ?
You poor casinos with your rules

@celi ...Congratulations when you finally have your money !
Exactly ...relax first from the money and as the first account of IKIBU block or cancel !

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