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Ikibu: [solved] Ikibu casino blocks my account after withdrawal over 8000 euro (Page 7)

Topic created on 26th Jun. 2019 | Page: 7 of 9 | Answers: 81 | Views: 17,600
Anonym
Celi1995 wrote on 03.07.2019 at 15:49: guys thank you very much for your support I will now upload a document from the bank so that is finally clarified more than that the casino can not require then they have an account card where my name is listed and two confirmations. I ask the casino manager to take care of my request so that the whole thing finally comes to an end. However, the casino must also understand that enough evidence has already been provided. And that with the license I still find very funny

Thanks to all!

I wish you that this has now soon an end and you finally, your rightful win, receive

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Celi1995
Rookie
Thank you very much Ludio. I hope so too

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IKIBU-Yago
Hello Celi1995,

I asked my support manager and he told me that we have not received anything from you today.

Did you send the confirmation that the Risk & Fraud department requested?

Thank you very much.

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Celi1995
Rookie
Unfortunately, I did not have time to go to the bank today and since an original is absolutely necessary, I have to go directly to the branch. Tomorrow in the morning I can send the confirmation. Thank you for your effort.

Lg celi

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Celi1995
Rookie
Unfortunately, I don't have an appointment at my bank until this afternoon

Just for documentation

Lg celi

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Falko
Icon

Celi1995 wrote on 07/04/2019 10:25 am: I unfortunately don't have an appointment at my bank until the afternoon

Just for documentation purposes

Lg celi

What do you give there as a reason at your bank, what you need it all for the ask you surely or ? Because you say for the online casino you can even possibly be canceled by the bank and sports betting which is not prohibited, Ikibu does not offer. Hope that finally everything works out, if you have fetched this document today and have sent to the casino

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Celi1995
Rookie
Have now received the document and uploaded. Have just received confirmation that 500 euros would be paid out. Why this?

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Celi1995
Rookie
I told them openly and honestly what the problem was, and they understood

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Celi1995
Rookie
So have feedback from the casino that a signature authorization does not entitle to play online with the account. According to the law, but that's not true I am authorized to do with the account everything that the owner may also. Now the casino manager may speak up. I am authorized to make transfers that is in the terms and conditions of the bank

If I do not have my money in 48 hours on the account I turn on my lawyer!

It was discussed for days that I should provide proof that I am authorized to sign and now it is said that I am not authorized it is enough final!!!!!!

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Celi1995
Rookie
This is an authorization to sign according to the law:

The owner of a current account can grant a second person a certain disposal over his current account. Thus, the second person acquires the authority to sign over the account . Thus, he/she can participate in all processes related to the payment transactions through the current account holder's account.

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