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Ikibu: [solved] Ikibu casino blocks my account after withdrawal over 8000 euro (Page 5)

Topic created on 26th Jun. 2019 | Page: 5 of 9 | Answers: 81 | Views: 17,254
Anonym
If someone can help you, it's probably someone from the GJ team who has direct contact with Ikibu in Malta. It would be great if you write to Julian directly. Maybe he can do something. Sounds like chicanery to me at first. Should this be confirmed, one would definitely have to warn against such "business practices"

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Celi1995
Rookie
Julian has already contacted the manager twice, who tells me each time that the license has locked the account and they can't access it. Which I can't imagine. But yes. I will contact Julian again - vlt he can talk me to someone who has direct contact

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Anonym
Then the licensees should step on the toes of their license owners, otherwise the business will go down the drain. What kind of excuse is that, please? If a customer of mine has problems, where I obviously have the possibility to get this problem out of the way, that I saddle the chickens and ride off, if I care about the customer of course.

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Anonym
Celi1995 wrote on 07/02/2019 20:06: Julian has already contacted the manager twice, he tells me each time that the license has locked the account and they have no access to it. Which I can't imagine. But yes. I will contact Julian again - vlt he can talk me to someone who has direct contact.

Then contact the MGA (licensor) and open a complaint at AskGamblers. You can also file a complaint at ThePogg. If you need help with English, I will be happy to help you.

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S****8
what a pathetic dump Ikibu ... the store so belongs on the blacklist ...

What a chicanery because of 8 k ...???

Who still pays in there has himself to blame ...

There we are back to the topic of why Bet365 is on the Greylist and such buden as Ikibu hie in normal list ???

Away with it !

@Celi1995 ... wish you much success and since it works out ...



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Celi1995
Rookie
Hello people

So I was doing some thinking this morning and this is what came to me:

I made a few deposits from my own account and a few from the account discussed with the signing authority. And most of the deposits via paysafe card

So if the casino doesn't pay out now they would have to pay me back at least my complete deposits (more than 8k for sure)

But I see the following problem: the Deposit through which the win was made via paysafe

Thus, the case is clear to me: This is pure verarschr

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Bloedi
Celi1995 wrote on 07/03/2019 08:46: Hi guys,

So I was doing some thinking this morning and this is what came to me:

I made a few deposits from my own account and a few from the account discussed with the signing authority. And most of the deposits via paysafe card

So if the casino doesn't pay out now they would have to pay me back at least my complete deposits (more than 8k for sure)

But I see the following problem: the Deposit through which the win was made via paysafe

Thus, the case is clear to me: This is pure verarschr

HuHu

i have just followed the chain of posts and times the data of Ikibu thingy queried.

At the bottom of their website it says the following:

Ikibu is operated by MT SecureTrade Limited, a company registered in Malta. It has company registration number C56545 and its registered address is GIG Beach, Triq Id-Dragunara, Saint Julians. STJ 3148, Malta. MT SecureTrade Limited is regulated by the Malta Gaming Authority under license number MGA/CRP/257/2014 , issued on August 1, 2018. MT SecureTrade Limited is also regulated by the UK Gambling Commission. The license number is: 039575 (issued on 13 August 2015).

I like to mess with such criminal scum and, if I were involved myself, I would also fly to Malta and personally bring these birds to justice - with a TV crew if necessary.

But such ways and means should only be used in extreme cases.

For your further action I recommend the following:

Contact the Malta Gaming Authority in person - preferably or in addition by fax -, describe your case there, point out to this company that Ikibu what's-his-name is allegedly violating Maltese legal norms with its actions, in that the company is guilty of intentional misappropriation of other people's assets and (attempted) fraud, and therefore the Malta Gaming Authority UNFORTUNATELY must enter into a dialogue with this company and, if necessary, the entire casino license must be irrevocably revoked if this unlawful state of affairs, which you have been subjected to and have been subjected to continuously for several weeks, continues for a further few weeks.

way supplementing and/or your pleading finally to the fact that you will consult if necessary a specialized lawyer familiar with the Maltese right and also the Malta Gaming Authority in recourse will take, if the problem with Ikibu thingy is not immediately solved and an amicable regulation is brought about.

If this approach also has little effect, then I will contact the political institutions responsible for the Malta Gaming Authority (government agencies, ministries, etc.) and make proper stress there.

Discussing with the support of a licensee is a waste of time. Contact the licensor and the Maltese government and file a criminal complaint for intentional embezzlement, intentional fraud etc. with the Maltese public prosecutor's office.

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Anonym
Celi1995 wrote on 07/03/2019 08:46: Hi guys,

So I was doing some thinking this morning and this is what came to me:

I made a few deposits from my own account and a few from the account discussed with the signing authority. And most of the deposits via paysafe card

So if the casino does not pay out now they would have to pay me back eig at least my complete deposits (certainly more than 8k)

But I see the following problem: the Deposit through which the win was made via paysafe

Thus, the case is clear to me: This is pure verarschr

Please answer my questions from above. This would already be a piece further.

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Bloedi
Ikibu-Yago wrote on 01/07/2019 at 13:01: Good day Celi,

We are sorry to hear about the whole process you are going through. As mentioned earlier, this process is done by the Risk & Fraud department of the license in both public and private sectors.

I would like to clarify again that IKIBU acts as an intermediary and we simply relay the messages that Risk & Fraud sends us.

We can understand that the request for documents is very large, but we follow the laws imposed by the license and the cases of third party Deposit, are monitored and take a lot of time to resolve.

I trust that we will come to a solution soon.

Yours sincerely

IKIBU

And you read now and refrain from being incompetent or stupid.

You pay the money immediately to the account holder. Otherwise, proceedings will be initiated against you for intentional fraud, etc. and your license will be revoked.

Did you understand that or should I write it down for you in English and Maltese (Malti)?


In English:

And you read it now and refrain from making you incapable or stupid.

You pay the money immediately to the account owner / account holder. Otherwise, a procedure for intentional fraud etc. will be initiated against you and the license will be withdrawn.

Did you understand that or should I also write it down to you in English and Maltese (Malti)?



In Maltese:

U taqraha issa u toqgħod lura milli tagħmlek inkapaċabbli jew stupidu

Inti tħallas il-flus immedjatament lis-sid / detentur tal-kont. Inkella, proċedura kontra frodi intenzjonata eċċ. Ser tinfetaħ kontrik u l-liċenzja tiġi rtirata.

Int fhimt li jew inkella għandi niktibha wkoll lilek bl-Ingliż u bil-Malti (Malti)?

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Ichbins2018
Top Member
Ikubu GTC point 5.1.4

You are located in an area that allows gambling

Ikubu wins, anything beyond that is goodwill or would mess up the business

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