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Ikibu: [solved] Ikibu casino blocks my account after withdrawal over 8000 euro (Page 2)

Topic created on 26th Jun. 2019 | Page: 2 of 9 | Answers: 81 | Views: 17,250
Anonym
Celi1995 wrote on 06/26/2019 12:10 PM: Thanks for the quick feedback!
You guys are great!!!!

Have now received notice that my account has been suspended by the license due to violation of third party Deposit condition

I once transferred something from another account, however I am authorized to sign on this account as well. Have now uploaded a picture of my second bank card. Am curious

Since I am authorized to sign on the account, I do not need the consent of the principal owner, I was a bank employee so I know myself very well. Or do the casinos see it differently?

Thank you Thank you

Is this a joint account or are you only an authorized representative of this account?
I had such a problem once at SlotsMillion because I only have a joint account with my husband, they had objected because it was an account of a 3 (although it is also mine) in any case, they wanted the identity card of my husband and a proof that I am really in the account and that is also my account. Maybe send the ID of the person who owns the bank account and the proof that you are allowed to use the account. In German, I actually have to verify my husband completely with ..then have worked.

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Celi1995
Rookie
Thanks for the Tip

I will upload the documents once

Hope it works

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gamble1
Icon
I find it really great that more and more managers here to speak out and take a stand that makes everything for me even more serious

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Celi1995
Rookie
Hello people,

To update the thread...

I have now been asked for a confirmation from the bank and a full bank statement from the period 17/05/19 to 27/06/19

Which in my opinion is an impertinence because the account statement data and transfers are visible, which have an online casino not to interest.

Nevertheless, I have complied and sent yesterday the account statement and today the confirmation of the bank

Even if some here have prepared me for trouble and long waiting times, I find the procedure just completely excessive.

For the overview- the following documents have now been sent to the casino.

-My ID card
-My registration form
-My Paysafe deposit
-My account card
-The account card of the account on which I am authorized to sign
-My father's identity card (account holder)
-My father's account statement
-Confirmation from the bank that I am an authorized signatory

Thanks for your help!!!

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Anonym
Celi1995 wrote on 06/28/2019 10:52 AM: Hi guys,

To update the thread...

I have now been requested a confirmation from the bank and a full bank statement from the period 05/17/19 to 06/27/19

Which in my opinion is an impertinence because the account statement data and transfers are visible, which have an online casino not to interest.

Nevertheless, I have complied and sent yesterday the account statement and today the confirmation of the bank

Even if some here have prepared me for trouble and long waiting times, I find the procedure just completely excessive.

For the overview- the following documents have now been sent to the casino.

-My ID card
-My registration form
-My Paysafe deposit
-My account card
-The account card of the account on which I am authorized to sign
-My father's identity card (account holder)
-My father's account statement
-Confirmation from the bank that I am an authorized signatory

Thanks for your help!!!

Do they also want to know what blood type you have and what size clothes you wear? They have not heard the shot anymore. What do they care about the bank statements of several weeks? The casinos are getting bolder and bolder when it comes to payouts. >:(

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Kleinkariert
Expert
Celi1995 wrote on 06/28/2019 10:52 AM: Hi guys,

To update the thread...

I have now been requested a confirmation from the bank and a full bank statement from the period 05/17/19 to 06/27/19

Which in my opinion is an impertinence because the account statement data and transfers are visible, which have an online casino not to interest.

Nevertheless, I have complied and sent yesterday the account statement and today the confirmation of the bank

Even if some here have prepared me for trouble and long waiting times, I find the procedure just completely excessive.

For the overview- the following documents have now been sent to the casino.

-My ID card
-My registration form
-My Paysafe deposit
-My account card
-The account card of the account on which I am authorized to sign
-My father's identity card (account holder)
-My father's account statement
-Confirmation from the bank that I am an authorized signatory

Thanks for your help!!!

As soon as something is no longer the absolute standard case there will be problems not only with Ikibu. Where Ikibu is already known for lahmmarschigkeit.

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Celi1995
Rookie
What else is worth mentioning:

Right after the mail came that my account was blocked due to Deposit from 3rd bank account, I uploaded my bankcard of this account

It has my name and account number on it and that is usually enough for a casino.

However, from the beginning it was assumed that I have nothing to do with this account and I find that the biggest impudence.

Lg

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gamble1
Icon

Celi1995 wrote on 06/30/2019 at 19:52: What else is worth mentioning:

Right after the mail came that my account was blocked due to Deposit from 3rd party bank account, I uploaded my bank card of that account

It has my name and account number on it and that is normally enough for a casino.

However, from the beginning it was assumed that I have nothing to do with this account and I find that the biggest impudence.

Lg

yes, but that is not surprising if the names are not the same, they would even make themselves punishable if they would simply pay out despite the doubts


And the guidelines are taken very seriously there understand the authorities also no fun and impose heavy fines

of course is probably always speculated on not having to pay but that is also not particularly surprising

To the thing with the account statements they may demand but you have the right to black out everything that has nothing to do with the casino to bookings

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Celi1995
Rookie
I agree with you, of course. Fraud is now the order of the day, regardless of the sector

However, it must be said that such things only happen during withdrawals
If you Deposit diligently and gamble it away, it is not a problem.

And that's where I think something needs to be changed.

If I had known in advance that this leads to such a big problem I would have deposited differently. I have read through the terms and conditions of course, but I assumed that it fits if I am authorized to sign.

In hindsight, you always know more

Lg

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Celi1995
Rookie
Further Update:

After asking the casino how it stands with my account lock I got the following feedback: Due to the fact that the document is in black and white, the logo could have been added. Thus, you need an official document from the bank where the signature authority is confirmed.

I have asked in two bank branches and one of the two has issued me this document, since there is no prefabricated document for a signature authorization, a letter was drawn up in which it is confirmed that I am authorized to sign on the account.

The bank argues that the signing authority is only accessible to itself

I can not quite understand. Since both I and my father have signed the whole thing at the bank

Now I have the support again written back and offered you a power of attorney of my father together with ID (which you already have) and Meldezettel, whereupon the following cheeky answer came:


I do not believe that. Banks can issue such documents. Please follow the license instructions if you want to reopen your account.




In the meantime, I find the whole thing, both from the bank and from Ikibu, an outrage beyond compare

Greetings Chvala

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