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GOWILD: Gowild Takes 591 euros

Topic created on 02nd Jun. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,310
Tomahowk
Hello, at the beginning I add that I write by translator
Hello I have a problem with GOWILD Casino I wanted to withdraw 650 euros, I have emeil that I check the address details. I sent everything as they wanted the documents to be accepted. The next day I saw that 650 of my withdrawal had been canceled. And now, my account appeared 60 euros. So 590 euros disappeared writes on the chat casino Gowild no one wants to tell me anything and send to the payment department when I emeil there no one answers me for a few days
Since I made a mistake I think it should be explained to me in another case
I wanted to move screnshot but I do not know how
I notice that I do not remember that he uses some Bonuses
Please help

This post has been translated automatically

Latino
Experienced
Hello, please use Deepl.com to translate, your text is poorly translated.
It sounds like you have violated the bonus conditions. If you played with bonus you may see in transaction history. BTW: Where are you from ?

This post has been translated automatically

Tomahowk
Hey, thanks for the answer. I am using the translator you recommended. As far as I remember, I paid 30 euros twice without bonus. It seems to me that the casino should explain it to me, or not? I am Polish but live in Germany for about a year Do you have to throw scrennshoot here?

This post has been translated automatically

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