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GOWILD: GoWild cashout was declined due to one spin (Page 5)

Topic created on 20th Jun. 2019 | Page: 5 of 6 | Answers: 50 | Views: 10,742
Dbac79
Elite

Peter8 wrote on 20.06.2019 at 16:59: Lol AGB of casinos with legal of a country compare...that fits like ass on a

Laws serve people and are the same for everyone in a country.

Do the terms and conditions also serve the users or rather the casinos? It's not enough just the losses zusacken, neeiiin they also want your win, and for this, the MOST do not use all their AGBs
That's why I no longer play at casinos that take a long time for a payout or whose Bonuses suck or as here in this case, thanks to the user I will not Deposit there although I'm already a customer there and have deposited, I do that from today no more and delete my account there easily and end ...what you mean or your comparisons are times lower than low...
So and now back to topic... or all off in the pladerecke!

@ topic Starter hope you can make something clear press the fingers

every company has terms and conditions, and since the terms and conditions of the company are they also serve the company and believe times the fraud attempts at the casino far more often than the casino itself occur

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Liesegang
I can only advise against this casino. I deposited 100 euros and received a 75 euro bonus. I played with it and was after reaching the turnover requirements on 1800 euros. I wanted to pay out. But then came this mail:

We have received your withdrawal request, but it has been rejected by our audit team.
Please note that upon reviewing your withdrawal, it was determined that our Bonus terms and conditions were violated.
Please note the following: We reserve the right to cancel any wins you make on games with 0% contribution before you meet the playthrough (turnover) requirements. All versions of Craps, Video Poker, Rummy and Keno, All Live Casino games, All Progressive games and All Slots in the Arcade category.
Upon Verification, you have claimed a Deposit bonus on June 27th and played a 0% contribution game during your play session before meeting the playthrough requirement.

The following 0% -contribution game was played, resulting in a violation of the bonus terms:
Gemix
According to our Terms and Conditions, your win was cancelled and your last deposit of 100 EUR was credited to your balance.

Please take the time to visit our Bonus and Terms & Conditions to avoid any future inconvenience.




I actually played at Gemix, but exclusively with real money, because the Bonus money was not applicable in this game at all. Now I have been trying for four days to get an answer to my emails to the payout office and manager. Nothing, absolutely nothing.

I have been playing in Online Casinos for 20 years, but I have never experienced anything like this. Absolutely underground.

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Dbac79
Elite

Liesegang wrote on 02/07/2019 at 19:56: I can only advise against this casino. I deposited 100 euros and received a 75 euro bonus. With this I played and was after reaching the turnover requirements on 1800 euros. I wanted to pay that out. But then came this mail:

We have received your withdrawal request, but it was rejected by our audit team.
Please note that upon reviewing your withdrawal, it was determined that our Bonus terms and conditions were violated.
Please note the following: We reserve the right to cancel any wins you make on games with 0% contribution before you meet the playthrough (turnover) requirements. All versions of Craps, Video Poker, Rummy and Keno, All Live Casino games, All Progressive games and All Slots in the Arcade category.
Upon Verification, you have claimed a Deposit bonus on June 27th and played a 0% contribution game during your play session before meeting the playthrough requirement.

The following 0% -contribution game was played, resulting in a violation of the bonus terms:
Gemix
According to our Terms and Conditions, your win was cancelled and your last deposit of 100 EUR was credited to your balance.

Please take the time to visit our Bonus and Terms & Conditions to avoid any future inconvenience.




I actually played at Gemix, but exclusively with real money, because the Bonus money was not applicable in this game at all. Now I have been trying for four days to get an answer to my emails to the payout office and manager. Nothing, absolutely nothing.

I have been playing in Online Casinos for 20 years, but I have never experienced anything like this. Absolutely underground.

seriously? you're ratting out this casino because they invoke their agbs, which you violated? true, the GOWILD casino is not one of the greatest, but in your case, it's your own fault

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Julian
Elite
Hi MrFleck,

I have just forwarded your thread to the manager and will ask him to give you an answer to your case.

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GOWILD-Chris
Hello,

At GOWILD, we understand that the customer's experience may not have been the most positive this time around, and we truly hope that should the customer choose to continue playing with us, he will find that we are transparent and continuously trying to improve our customers' satisfaction and gaming experience

As a licensed operator, we're required to ensure that all Terms and Conditions follow the industry standards, and that we are in-line with our main competitor standards.

GoWild hopes that the customer's good luck will help him to win again in the future with fair game play, especially now as he understands that few terms have not been kept

We'd like to thank the individuals in this thread for their feedback and support in this discussion.

Kind regards,

GoWild Support

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upola
Legend
What a lot of mumbo-jumbo.

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Anonym
That many casinos do not even manage to block the slots for the player with bonus so long that he CAN not even violate the T&Cs.

But no, that would be to the disadvantage of the casino, if there would be omitted a foothold...
Honestly - but they WANT people to fall into the trap

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Dbac79
Elite

cyberstream wrote on 03/07/2019 at 18:02: That many casinos do not even manage to block the slots for the player with bonus so long that he CAN not even violate the T&Cs.

But no, that would be to the disadvantage of the casino, if there a foothold would fall away...
Honestly - but they WANT people to fall into the trap

clear that has already worked earlier with the Insurance companies

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Klempo77
Expert
Best way to avoid this is to play without bonus
I take bonus only when I Deposit little to play longer on small stakes

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Anonym
cyberstream wrote on 03/07/2019 at 18:02: That many casinos do not even manage to block the slots for the player with bonus so long that he CAN not even violate the T&Cs.

But no, that would be to the disadvantage of the casino, if there a foothold would fall away...
Honestly - but they WANT people to fall into the trap

So it is. They want it that way. Technically, this is possible, since some (good) casinos have already implemented this

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