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GOWILD: GoWild cashout was declined due to one spin (Page 4)

Topic created on 20th Jun. 2019 | Page: 4 of 6 | Answers: 50 | Views: 10,540
Anonym
OK saphira I understand....

@ topic Starter can as I said leave a casino review, and share your experience

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MrFleck
Hello all,

it was not my intention to start such a discussion.

I checked my history again and it was indeed just this one spin. Before that several spins had been made to 8.00 euros, then wanted to go down to 1.00 euros and got a single spin to 10.00 euros between the 8.00 euros and 1.00 euros spins. More than annoying

Of course I am aware that I have violated the bonus conditions, regardless of whether the spin was deliberately triggered, or accidentally made. I wanted to use this thread to find out if anyone here has already had similar experiences and to what extent Online Casinos show goodwill

I will definitely contact GOWILD and report here the further course

Depending on the result, I will of course leave a corresponding rating for the casino

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Anonym
first...

1) @ blubbidiblubb

If it means that much to you I withdraw my "switch on brain" demand and hope you still have a pleasant day^^

2) I would like to show a screenshot of my private conversation with the already here disposed, always in a good mood guy from just now...:D at least until the time when he suddenly blocked me^^

Just so much, this morning I had gelled my hair down... after the conversation I had, as was to be expected, a blow dry from all the hot air that left him orally

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Saphira
Expert
MrFleck wrote on 06/20/2019 at 19:10: Hello everyone,

it was not my intention to trigger such a discussion.

I checked my history again and it was indeed just this one spin. Before that several spins had been made to 8.00 euros, then wanted to go down to 1.00 euros and got a single spin to 10.00 euros between the 8.00 euros and 1.00 euros spins. More than annoying

Of course I am aware that I have violated the bonus conditions, regardless of whether the spin was deliberately triggered, or accidentally made. I wanted to use this thread to find out if anyone here has already had similar experiences and to what extent Online Casinos show goodwill

I will definitely contact GOWILD and report here the further course

Depending on the result, I will of course leave a corresponding rating for the casino.

Hello, I was already once lucky with a casino that then showed goodwill. It was also the situation that I tried to convert a bonus. This also succeeded. While still converting, I noticed that a win at "White Rabbit" was not credited to me. I wrote to support and asked about it, whereupon they replied that I had violated the bonus conditions on this game, because I had bought the FS for 10 euros. I had not been aware of this or thought that it was legitimate. I explained this to the support, apologized for the mistake and the matter was settled. I received my money anyway. Keep your fingers crossed that it works for you too

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Klempo77
Expert
GOWILD and goodwill.... 😊😊😊
Am times curious what happens
I have had very bad experiences there, I did not even know that GOWILD is also found here😊

Have after whole Verification procedure just had no more Bock and have closed account, or rather, deactivated

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Anonym
Klempo77 wrote on 06/20/2019 21:47: GOWILD and goodwill.... 😊😊😊
Am curious to see what happens
I have had very bad experiences there, I did not even know that GOWILD is also found here😊

Have after whole Verification procedure just had no more Bock and have closed account, or rather, deactivated


as written 2 pages before, the same with me...

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eierlothar
Top Member
Saphira wrote on 06/20/2019 at 3:22 PM
Terms of use are there to be respected. In this respect, the casino is (unfortunately) right in this case. Why should you now go and warn people about this casino?

you have of course absolutely right with the Nutzungebedingungen, only I wonder with all due respect, how scnell you with your opinion since self-blame...... it comes one as if it is here some people quasi freuDt the other a mistake happens.

And he has asked for help, not meant as an accusation to the casino, when it comes to the legal basis, case is clear no question, but where is the human aspect, and the casino is anxious to keep customers and to advertise, this is not advertising in the human area, and I find 500 euros as a comparison by all means Ok.

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Falko
Icon
The casinos earn so much money and then because you accidentally made only 1 spin, which violates the conditions to withhold the entire win is just shabby from Go Wild. You only have to accidentally press the maximum button on some slots, can happen quite well if you look with your eyes briefly somewhere else and it happened. I think times if Caro with the manager there in connection sits, one can make there surely still what. This has not been a gross violation, it was just a single twist

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Saphira
Expert
eierlothar wrote on 20.06.2019 at 22:29
you have of course absolutely right with the Nutzungebedingungen, only I wonder with all due respect, how scnell you with your opinion since self blame...... it comes am as if it here some persons quasi freuDt the others a mistake happens.

And he has asked for help, not meant as an accusation to the casino, when it comes to the legal basis, case is clear no question, but where is the human aspect, and the casino is anxious to keep customers and to advertise, this is not advertising in the human area, and I find 500 euros as a comparison by all means Ok.

Hey Eierlothar. Why should I be happy when someone makes a mistake? That does not come out of my posts at all, if you read them through. On the contrary, I found the tone and negativity of the now thankfully banned user already alienating and absolutely not helpful. Have the TE from the beginning the fingers pressed that he gets his money. I can your message now also not quite one or assign. Would not have commented on it if you had not quoted me. That he asked for help, I have again explicitly mentioned in the hope that it is not only any trolls here

Of course 500 euros would be okay as a comparison. However, it would be better to acknowledge the error and pay out the entire amount. I imagine that as goodwill and I would act as the responsible person of the casino also so. Because it is more than obvious when tracing the game history that an oversight has happened here. I hope this is now clarified

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MisterL
Expert
i also had once at allslots
accidentally came to max bet instead of 90cent 9 euro spin
not even noticed 5 or 6 spins free spins get a whopping 90 euro gabs
still won over 1k after conversion

have me the 90 euro from the win deducted and transferred
without chargeback etc.
just wondered why there was suddenly sonne crooked number on my account
email opened: there was then drinn
wins from the not allowed spins were deducted from them ready
maybe you can meet them times on the rail

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