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GOWILD: 3000 Euro will not be paid

Topic created on 13th Dec. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,661
Djkcasi1303
My money was not paid out because I was supposed to have played with too high stakes.

But I only played with higher stakes when the bonus requirements were met and the Bonus money was displayed as elchtgeld. So I have done it in several other casinos and without any problems.

What do I do now?

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s00pernanny
Experienced
Which casino are you talking about? Have you tried to set the record straight in chat and what do they say? Is there a history that you could use to prove this?

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zocker0815
Top Member
yes unfortunately many already have this, even if you convert the Bonus money into real money you may not exceed the stake - only after a payout and a new deposit

so I would be careful, I've asked at Wildz and they have confirmed to me that you can not even play over the 5 € even if you are still in the real money and has not yet slipped into the bonus money

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