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gioo Casino: Verify does not work, therefore no payout (Page 2)

Topic created on 20th Apr. 2023 | Page: 2 of 2 | Answers: 18 | Views: 2,484
Falke
Expert

Verify does not work, therefore no payout

22nd Apr. 2023, at 12:58 am CEST#16
4 Likes

Liked this post: Avatar von Donnie Donnie, Avatar von Harald_B Harald_B, Avatar von Lionking Lionking, Avatar von Saphira Saphira
The casinos of the N1 Casino group belong on the blacklist. This is simply unacceptable chicanery, although chicanery is far too kind a word for it.

It is always the same:

1. They ask for all kinds of documents and after a long back and forth, they say that now everything is there and you are verified.

2. Suddenly, something is missing again. So you send it and take a long time again until you confirm it.

3. Of course, something was unclear again. The photo was too blurry, there were no mountains in the background, you still have to take a selfie with your passport and the German president, etc.

4. Finally, one is verified.

5. If there wasn't this tiny detail again. But now really only this one small missing document.

6. Wait, where exactly did the payment come from 8 months ago on the bank statement? Aha, from the brother then. Then please the brother must now provide a certified confirmation where he got the 12.99 € from. Then you can really pay out for sure.

7. After three weeks of back and forth, the player gambles away all the money.

8. A mail arrives in the mailbox: Congratulations, you are verified. Deposit today and get the incredible 200% "we'll screw you over and over again" bonus.

Seriously, N1 Group belongs on the Blacklist immediately. There are more than enough cases where this actually happened in a similar way. They also violate enough laws. What they are doing can never be in line with the GDPR. Not even a bank requires even a rudimentary amount of documents.

This post has been translated automatically

hustlehoff
Expert

Verify does not work, therefore no payout

22nd Apr. 2023, at 07:38 am CEST#17
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Nobody has liked this post so far
Yes, but thread creator unfortunately very sparse with the information, what is really going on and what it is. I've been through the Verification myself and I've always been told exactly what the problem is and here she beats around the bush a bit or doesn't clearly articulate what is being rejected or requested. No matter how many times you ask. Therefore, I simply suspect that the documents are submitted incorrectly or insufficiently.

I didn't have to provide proof of any money coming into my account, but I found the selfie with the piece of paper, the casino name and where half your body is on it very ridiculous.

This post has been translated automatically

Hidaruma
Top Member

Verify does not work, therefore no payout

22nd Apr. 2023, at 12:13 pm CEST#18
1 Like

Liked this post: Avatar von hustlehoff hustlehoff

hustlehoff wrote on 22.04.2023 at 07:38: Yes, but thread creator unfortunately very sparse with the information, what is really going on and what it is. I've been through the Verification there myself and I've always been told exactly what the issue is and here she's beating around the bush a bit or not clearly articulating what is being rejected or requested. No matter how many times you ask. Therefore, I simply suspect that the documents are submitted incorrectly or insufficiently.

I didn't have to provide proof of any money coming into my account, but I found the selfie with the piece of paper, the casino name and where half your body is on it very ridiculous.

I can only confirm. At N1 Casinos I have never had problems with verification. Unfortunately, you can not look into the head of the people here to find out the truth.


GJ Admins have already revealed in various posts, where it really hapened. There it always turned out that the problem sat in front of the PC.

This post has been translated automatically

david84
Amateur

Verify does not work, therefore no payout

22nd Apr. 2023, at 08:31 pm CEST#19
0 Likes

Nobody has liked this post so far
have also always received my money at n1, and without problems within seconds via neteller.
and actually one is also told what to do as for example in the ID Verification, that all corners must be visible and legible.
mostly it is the people and not the casino.

This post has been translated automatically

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