Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Genesis Spins: [solved] Live Black Jack

Topic created on 02nd Nov. 2018 | Page: 1 of 1 | Answers: 6 | Views: 1,883
loveme1111
Rookie

[solved] Live Black Jack

2nd Nov. 2018, at 07:13 pm CET#1
0 Likes

Nobody has liked this post so far
This is getting funnier and funnier. Have played at 2 boxes BJ. Each 25 euros. Dealer has 5. I have in the first box A2 so soft 13. and in the other box 16. In the first box I press double. Doubling is refused and I was not allowed to draw a card. So I lost both boxes. If I had drawn a card, the dealer would have overbought. This happened twice within 5 minutes. Again I got tickets and of course no feedback. No reaction to mails gaaar nothing

This post has been translated automatically

loveme1111
Rookie

[solved] Live Black Jack

10th Nov. 2018, at 08:11 pm CET#2
0 Likes

Nobody has liked this post so far
Update today. Mail from Genesis Casino after I wrote an aggressive mail yesterday. about 10am this morning.....reply that the whole thing is still in process. Mail at about 10:30!! ..... I would have lost Blackjack anyway even if I had gotten a card. Hello...that's not the point at all. The software had a bug and I want my bet back. This can not be with the deppen

This post has been translated automatically

Anonym

[solved] Live Black Jack

10th Nov. 2018, at 10:29 pm CET#3
0 Likes

Nobody has liked this post so far
Therefore, it is wise to record from time to time so that you can show a video evidence in such cases, otherwise the casino will always find an excuse and portray you as the stupid addicted gambler.

This post has been translated automatically

Anonym

[solved] Live Black Jack

11th Nov. 2018, at 01:43 pm CET#4
0 Likes

Nobody has liked this post so far
Ankor wrote on 10/11/2018 at 22:29: Therefore, it is wise to record once in a while so that you can show an evidence video in such cases, otherwise the casino will always find an excuse and portray you as the stupid addicted gambler.

true I had once double and the Dealer gave me 2 cards! and not one was stinking p**sed. Sometimes you really get screwed.

This post has been translated automatically

loveme1111
Rookie

[solved] Live Black Jack

18th Nov. 2018, at 09:37 pm CET#5
0 Likes

Nobody has liked this post so far
But the worst thing is that they do not respond to my mail. I have played on 2 boxes. 1x 25 Euro 1x 25 Euro. In the first box I had A2. Have doubled. That would be rejected. Then I stood there with my Soft 13. wanted to draw one in any case. Depending on what would have come I would have drawn in the 2nd box. But they reckon that I would have lost anyway. Because the Dealer had in 18. They have no idea about blackjack. Depending on what would have come with the doubling, the others would have either drawn or left it. But they couldn't see that because no card fell. They are as stupid as bread. They gave me 75 euros. Although they have stolen 300 from me. Once again, I was disturbed by the statement. Although I would have lost they give me 75 euros. This is only because I have written 10 aggessive mails every day within a week. They just do not understand that the system had an error and I would have to get my stake back

This post has been translated automatically

P****R

[solved] Live Black Jack

19th Nov. 2018, at 07:37 am CET#6
0 Likes

Nobody has liked this post so far
the worst is the auto-stand rule. extremely reprehensible as i evaluate it. (in Poker you do not give up your own card under any circumstances lol..)

This post has been translated automatically

Caro
Expert

[solved] Live Black Jack

22nd Oct. 2019, at 04:17 pm CEST#7
0 Likes

Nobody has liked this post so far
The TE has received as compensation 75EUR .

This topic has been closed

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 12:48 pm CET

Offline Casinos
0
Casino Games
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately