Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Genesis Spins: [solved] Do not want to pay win

Topic created on 31st Jan. 2019 | Page: 1 of 1 | Answers: 6 | Views: 1,986
Ossiminka18

[solved] Do not want to pay win

31st Jan. 2019, at 03:17 pm CET#1
0 Likes

Nobody has liked this post so far
Hello first so my worst win experience since I visit Online Casinos went on 9.1.2019 at Genesis Casino with a Deposit of 20€ followed by a lucky streak Have fulfilled all bonus condition and could me now 500 € after 3Tagen times inquired it was said a security check is carried out ok. Again 3 days passed and my money was suddenly on my ACC back answer should it simply again order then klappt's ok this time I made 450€ to pay out. I created with the 50€rest a win at reactoonz of 1400€ which I also immediately submitted for payment. 2 days later I could no longer log in should report to the chat that tell me again 3 days there is security check should be patient me.and then they still want to hold me game searches clear with 20€ deposit The whole thing lasted until 24.1.19 with the email from support field win is withdrawn because there is allegedly a duplicate Acc on the demand as the name and when registered and verified with my data that can not be. Have until today no answer on it have now 4 days ago the Gambling Commission written to is yes total about 1950 €. Yes and now I think wait until Yes who still has an idea or Tip Mfg thanks Kai

This post has been translated automatically

Anonym

[solved] Do not want to pay win

31st Jan. 2019, at 03:19 pm CET#2
0 Likes

Nobody has liked this post so far
Ossiminka18 wrote on 31.01.2019 at 15:17: Hello first so my worst win experience since I visit Online Casinos went on 9.1.2019 at Genesis Casino with a Deposit of 20€ followed by a lucky streak Have fulfilled all bonus condition and could me now 500 € after 3Tagen times inquired it was said a security check is performed ok. Again 3 days passed and my money was suddenly on my ACC back answer should it simply again order then klappt's ok this time I made 450€ to pay out. I created with the 50€rest a win at reactoonz of 1400€ which I also immediately submitted for payment. 2 days later I could no longer log in should report to the chat that tell me again 3 days there is security check should be patient me.and then they still want to hold me game searches clear with 20€ deposit The whole thing lasted until 24.1.19 with the email from support field win is withdrawn because there is allegedly a duplicate Acc on the demand as the name and when registered and verified with my data that can not be. Have until today no answer on it have now 4 days ago the Gambling Commission written to is yes total about 1950 €. Yes and now I think wait until Yes who has another idea or Tip Mfg thanks Kai

written a bit confused. I think you should write to the MGA ASK gamblers or ask Daniel here for advice. I as a layman can not help you there. Otherwise, please wait.

This post has been translated automatically

MisterL
Expert

[solved] Do not want to pay win

31st Jan. 2019, at 03:30 pm CET#3
0 Likes

Nobody has liked this post so far
Will no longer play at genesis Thank you very much

This post has been translated automatically

sonne10
Top Member

[solved] Do not want to pay win

31st Jan. 2019, at 03:47 pm CET#4
0 Likes

Nobody has liked this post so far
stay tough the win is yours to....write Daniel to help you determined 😁😁😁

This post has been translated automatically

Anonym

[solved] Do not want to pay win

31st Jan. 2019, at 07:37 pm CET#5
0 Likes

Nobody has liked this post so far
If you really don't have a second account, then write to Daniel. He is the man of the hour in such cases.

This post has been translated automatically

Ossiminka18

[solved] Do not want to pay win

4th Feb. 2019, at 12:58 pm CET#6
0 Likes

Nobody has liked this post so far
Thanks first for your answers have written to the Mga now is waiting ...

This post has been translated automatically

Caro
Expert

[solved] Do not want to pay win

22nd Oct. 2019, at 04:27 pm CEST#7
0 Likes

Nobody has liked this post so far
Unfortunately, we do not receive any feedback from the TE, accordingly I will mark the topic as [unresolved]

Should the user get in touch again, I will of course update/open the thread again

UPDATE: Was now a few days with the user, as well as with the casino in contact. The TE has not received the money, as this was confiscated due to a violation of the terms and conditions, as he had a duplicate account.

This topic was closed

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 04:05 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately