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Gate 777: [solved] Account blocking at Gate777.com

Topic created on 04th Jul. 2019 | Page: 1 of 2 | Answers: 16 | Views: 3,596
m****e
Hello,
ultimately I came across Gate 777.com through Game Joe's recommendation. I was indeed negatively surprised that the payouts are 2 days for processing, and thus of course can be canceled again, but good. Even that the max. payout per week at €5,000 has not been able to spoil the game for me because, I trust GambleJoe --------.

After I have made there wins in the 5-digit range, I would have gone for Gate777 even on the road to make advertising for the store.

Today, a few days after my win, my account was blocked without giving any reason. When asked in chat, they referred to the terms and conditions, saying that they can block any account without giving any reason.

Maybe I am an isolated case, or I just had bad luck

In the end, it may actually be a good thing for me. I'm not particularly mad either, I just wanted to communicate that at this point.

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wettibernd
Expert
Has the money been paid out to you? Or have they simply blocked your credit?

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Julian
Elite
Hello mradriane,

I have just told the manager about your request and he will answer you tomorrow during the day.
If you have any further questions, please feel free to contact me via Communicator.

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Gate777Zachi
Hello mradriane,
my name is Robin and I represent Gate777, Julian contacted me and told me about your concern
First of all I would like to apologize for an unpleasant experience in our casino, we really care that our players come back and enjoy our casino
In the meantime, have you received any explanation as to why your account was closed? I will check internally and try to find out what happened, how can or should we contact you? Robin

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Katyanoack
Experienced
mradriane wrote on 04/07/2019 at 16:18: Hello,
ultimately I came across Gate 777.com through Game Joe's recommendation. I was indeed negatively surprised that the payouts are 2 days for processing, and thus of course can be canceled again, but good. Even that the max. payout per week at €5,000 has not been able to spoil the game for me because, I trust GambleJoe --------.

After I have made there wins in the 5-digit range, I would have gone for Gate777 even on the road to make advertising for the store.

Today, a few days after my win, my account was blocked without giving any reason. When asked in chat, they referred to the terms and conditions, saying that they can block any account without giving any reason.

Maybe I am an isolated case, or I just had bad luck

In the end, it may actually be a good thing for me. I'm not particularly mad either, I just wanted to communicate that at this point.


Hey, how they block the account just like that?
Are they allowed to do that without any reasons?
I could understand if you have violated something. Is yes ne thing. I hope you still get your money paid out and wish you good luck that they can solve your problem quickly

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Pechstein777
Rookie
White Hate Gaming Casinios are actually ok. But if you win. Close your account or you will be Bonus Banned....Too bad they don't even want your money back anymore. Stupid philosophy....

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m****e
No, my account has been closed without giving any reason
Gate777 refers to the terms and conditions that allow them to close the account at any time without giving any reason

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S****8
mradriane wrote on 05/07/2019 at 21:46: No, My account has been closed without giving any reason
Gate777 refers to the AGB's which allow them to close the account at any time without giving reasons

but something must have happened ... because just close it is very unlikely ?

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m****e
Of course, now it comes back to me. You're right, of course, Sweepy. I actually drank a glass of red wine while playing.

My mistake, of course.

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Reskim
Experienced

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