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Gambola: [solved] Gambola payout

Topic created on 15th Jun. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,488
WithoutWings
Expert

[solved] Gambola payout

15th Jun. 2021, at 05:14 pm CEST#1
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Moin ..

Gambola asks me for proof of a Giropay payment from 5.4.20

Only the account no longer exists and I have neither access nor an old account statement

What now 😄 ?

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Sarkasto
Expert

[solved] Gambola payout

15th Jun. 2021, at 08:28 pm CEST#2
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Ask the bank for an old bank statement? Such things are stored and also kept for some time... So 2 years loose I would say

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Butterbrezel
Elite

[solved] Gambola payout

15th Jun. 2021, at 08:33 pm CEST#3
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10 years account statements must be stored by law by the bank.

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WithoutWings
Expert

[solved] Gambola payout

15th Jun. 2021, at 08:40 pm CEST#4
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Sure I can do that but costs A money B it takes forever... and afterwards nag the rum that again something is not to see because...

- GIRO pay over 50 euros on 5 April
A screenshot or a copy of your Giropay page (online banking) on a Deposit to us to see. This deposit slip must contain the transaction with transaction number, our name, your name, your IBAN and the date of the transaction. Please choose the last transaction you made to us.
Please note that for savings bank accounts your name and IBAN are not always visible. In this case you would have to send us an extra proof showing your name and IBAN together. This could be the front of your bank card showing the account of the deposit or another screenshot of your account details showing your IBAN and name.

Doesn't sound like a standard bank statement would have all this on it

This has not been a problem in any casino so far

I hope that can be solved differently...

No one so far had something like that apparently

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Caro
Expert

[solved] Gambola payout

17th Jun. 2021, at 08:32 am CEST#2
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Yesterday afternoon WithoutWings was fully verified (he only had to upload a screenshot/document that the Giropay account was terminated) and in the evening he received the payout. So I can close the topic.

This topic has been closed

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