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Gambola: [solved] Gambola Casino Payout Verification Problems

Topic created on 22nd Mar. 2021 | Page: 1 of 2 | Answers: 12 | Views: 3,209
bangbang
Hello Community!

i have unfortunately currently problems with a payout at Gambola...

I'm already waiting for 1 week for a payout in the four-digit range and I'm still put off and slowly I'm worried.

I made my first withdrawal and then as usual came the Verification process, this was done after 1 day, ergo I am verified
I then waited and waited and wrote tens of mails back and forth why the money is not there yet.
I get every time the answer that the payment Provider must still verify me and they are waiting for response. The payment provider have contacted me in the middle of the week and yesterday, each time because they still need something. What seems strange to me now: Yesterday they wanted to see a screenshot of the booking, which I have actually already sent... Generally I have the feeling that they want to have half my life for verification...

I have read through the entire T&Cs and there is not one small point that I have violated
I honestly understand what there is great to check, after all I am a normal case and there is nothing unusual in my opinion.

For your information: Deposit and withdrawal via online banking.

Has anyone had similar experiences before?
All posts I have seen were done after 2-3 days and with me is now already a whole week.

Thanks in advance!

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bangbang
Edit:
Please excuse me, I'm new here... Is this topic right here? Or does it rather belong to "Complaint"

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wettibernd
Expert
Usually you get your money there, but it is not the fastest casino. So wait, write mails. I can not advise you more.

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Julian
Elite
Hello bangbang,

I moved your thread to the complaint section,
i have also left you a message via Communicator

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bangbang
Hello all,

thank you first of all, I will keep you updated...

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Henka22
Visitor
bangbang wrote on 22/03/2021 at 18:41: Hello everyone,

thanks a lot first of all, I will keep you updated...

Hi, I also requested my first withdrawal yesterday with neteller. Let's see how long it will take

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gamble1
Icon
Henka22 wrote on 23/03/2021 at 09:45
Hi, I also requested my first withdrawal yesterday with neteller. Let's see how long it will take.

If they have all the data it arrives quickly there no worries

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Henka22
Visitor
gamble1 wrote on 23/03/2021 at 12:51 PM
If they have all the data it will arrive quickly there no worries

Do you have any idea what else can be done? 🤔

Thought it was the other post, regarding the contact or blocking...

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Hightower
Top Member
I am now also waiting for 2 weeks that I am there fully verified and also waiting for Mailanwaort why the front of my ID was not Akzetiert and I can not upload a new picture.My proof of address was Akzetiert, as well as back ID, but bank account is 2 weeks on processing and as I said front rejected, the support there is Ausbaufähig

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bangbang
Hightower wrote on 23.03.2021 at 16:41: I am now also waiting for 2 weeks that I am fully verified and also waiting for Mailanwaort why the front of my ID was not Akzetiert and I can not upload a new picture.My proof of address was Akzetiert, as well as back ID, but bank account is 2 weeks on processing and as said front rejected, the support there is Ausbaufähig

Are you also waiting for a payout?

Today came so far also nothing... exhausting

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