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Gambola: Gambola - Online Casino

Topic created on 28th Mar. 2021 | Page: 1 of 1 | Answers: 2 | Views: 965
Robin_112
Hello dear community, 🙋🏼♂️

i have a problem again... maybe you know a solution 😉😊
So I am now a few weeks registered with Gambola. Until now almost without problems
My account is verified, all withdrawals were processed within two hours. So really exemplary. Today, yesterday, luck struck again and I was able to book two big wins in the five-digit range for me
But that's where the problem comes in. I had both wins paid out at the same time. Both were also processed, BUT: only one win was paid out. The other one has a big red exclamation mark behind the amount. Since one does not receive any information at Gambola anyway, I have contacted them by mail - also again today - again as always no response. The chat does not work anyway 😫
Does anyone maybe have a solution? What this could be? On the help of the support you do not need to wait 😅

For tips I am very grateful to you, stay healthy and enjoy Sunday 👍✌️

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Paddington
Expert
Just wait and see Gambola is top!

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tEquilA
Amateur
Gambola T&C

2.3.12 Glitnor performs additional Verification procedures for all payouts of €2,000 or more and also for cumulative payouts which are the equivalent of €2,000 or more, and also reserves the right to perform such verification procedures for lower payouts. Such identity verification may include, but is not limited to, passport, utility bill, bank account or credit card statement, proof of payment methods such as credit cards or eWallets, and documents proving source of funds/assets

I think you will get another mail that you have to upload some documents again.

Edit: Font color

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