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Frank Casino: [solved] Deposited via Klarna. But can not pay out via bank transfer

Topic created on 18th Feb. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,092
ralf2111
Hello,
i have the following problem:
I deposited at Frankcasino via Klarna. When I then wanted to pay out I get only Trustly and Rapidtransfer offered.
Trustly then states in the mask: Unfortunately, the connection to your bank has been lost. Please choose another bank. Rapid I can not select.
The support is unfortunately only in English .
What can I do?

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Freakz0id
Experienced
You mean frankspiele.de ?

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ralf2111
Moin,
yes they are. Frankcasino.com/en.
Just chatted with support and they refer me to Trustly support or my bank.

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ralf2111
problem solved, used another account and the withdrawals work.

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Sabine
Experienced
Since the TE's problem is fixed, I'll close the thread.

This topic was closed

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