Fairplay, Trustly and 50Euro

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Hello togetherness

Short story, I signed up at Fairplay Casino and wanted to Deposit 50 euros with Trustly. Somehow something seems to have gone wrong with the transaction, so the money was transferred hours later. Lt Trustly is the connection to my house bank briefly interrupted. Can happen

Trustly has saved the transaction in their system, there is a transaction number and Trustly has assured me conclusively that my 50 euros were transferred to the casino

Fairplay claims never to have received the money. I sent Fairplay an account statement and the message history with Trustly, but Fairplay still claims not to have received the money

Trustly has told me that they will now contact Fairplay themselves, but Fairplay does not answer Trustly's request (as of now).

The whole thing is now dragging on since 28.2

I read here in the forum for a long time and have dusted here often good tips and advice, so I share as a "warning" this story with you

Summary :

1. 50 euros have been demonstrably debited from my bank account

2. Trustly confirms the transaction including transaction number et

3. Fairplay says "nope, we have not received any money.

lg

This post has been translated automatically

Rookie

Rams3s

Topic Creator

Forum posts: 32 Member since: 20.02.2019

12th Mar. 2019, at 02:22 pm CET#1

Nobody has liked this post so far

Top Member

Sunnyundflo

Forum posts: 522 Member since: 29.10.2018

12th Mar. 2019, at 07:17 pm CET#2

wait until tomorrow then it will be on your player account

13th Mar. 2019, at 10:57 am CET#3

Money was actually yesterday then on the Fairplay account

From 28. 2 until yesterday, a total of 2 hours Live Chat and14 emails including pants down (account statement) because of 50 euros

The 50 euros he has of course eaten down like nothing to 0.40 cent on "Rise of Olympus"

Trustly I must praise, they were trying to clarify the matter while from Fairplay only standard mails have come....

Fairplay Casino: Fairplay, Trustly and 50Euro

Fairplay, Trustly and 50Euro

Fairplay, Trustly and 50Euro

Fairplay, Trustly and 50Euro

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