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Duxcasino: Duxcasino denies payout

Topic created on 28th Feb. 2022 | Page: 1 of 1 | Answers: 8 | Views: 2,234
TattaLoe

Duxcasino denies payout

28th Feb. 2022, at 11:05 am CET#1
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Hello people

I recently played for the first time at Duxcasino and actually had a win of 600 euros.
Then I verified myself and requested a withdrawal which was then denied to me very quickly. I was then already charged a fee so that I could then make a withdrawal of 590.00 euros. I have not seen any money until now. I have tried 30 times to make a withdrawal, but again and again it was prevented for certain reasons. I did my Verification as described but then it started. Sometimes I had to take screenshots, sometimes a PDF and vice versa. The Live Chat was also not very helpful and even very short. Partly even unfriendly. Since I have not given up my account was deactivated and claimed I had edited documents. I also found out after the fact that I had no Deposit confirmation and transaction number at all. And the time did not match either
That is why I am denied the withdrawal. But the deposit from the account went like clockwork. So I advise against Duxcasino. I have never had such withdrawal difficulties at any other casino

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denyo123
Experienced

Duxcasino denies payout

28th Feb. 2022, at 11:33 am CET#2
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Write best times Caro. She will surely help you Contact can be found at the bottom of the page.

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TattaLoe

Duxcasino denies payout

28th Feb. 2022, at 12:56 pm CET#3
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Thanks for the Tip 👍

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xaan2012
Amateur

Duxcasino denies payout

14th May. 2022, at 10:35 am CEST#4
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tip if you really win lock your account, absolutely the biggest shit out there on the market.

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Anonym

Duxcasino denies payout

14th May. 2022, at 06:20 pm CEST#5
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TattaLoe wrote on 02/28/2022 at 11:05: Hi guys

I recently played for the first time at Duxcasino and actually had a win of 600 euros.
Then I verified and requested a withdrawal which was then denied to me very quickly. I was then already charged a fee so that I could then make a withdrawal of 590.00 euros. I have not seen any money until now. I have tried 30 times to make a withdrawal, but again and again it was prevented for certain reasons. I did my Verification as described but then it started. Sometimes I had to take screenshots, sometimes a PDF and vice versa. The Live Chat was also not very helpful and even very short. Partly even unfriendly. Since I have not given up my account was deactivated and claimed I had edited documents. I also found out after the fact that I had no Deposit confirmation and transaction number at all. And the time did not match either
That is why I am denied the withdrawal. But the deposit from the account went like clockwork. So I advise against Duxcasino. I have never had such withdrawal difficulties at any other casino

You can initiate the withdrawal as many times as you want, it will still be rejected. You should have met the verification requirements, even a PDF can be created within seconds. The fact that the times do not match is probably due to UTC.

Your block was justified, Dux surely does not make this up. Caro will certainly eliminate the dispute...

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evopower140
Expert

Duxcasino denies payout

18th May. 2022, at 03:14 pm CEST#6
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And again Dux with a Verification and again the N1 group how many complaints must there still be about the group can only discourage everyone to play there once top today flop

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Lizzy0805
Experienced

Duxcasino denies payout

18th May. 2022, at 05:05 pm CEST#7
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evopower140 wrote on 18.05.2022 at 15:14 clock: And again Dux with a Verification and again the N1 group how many complaints must there still be about the group can only discourage anyone zuspielen there once top today flop

The contribution is now already a few months ago. Would me but interested if that was solved?!

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Caro
Expert

Duxcasino denies payout

18th May. 2022, at 06:00 pm CEST#8
1 Like

Liked this post: Avatar von Lizzy0805 Lizzy0805
I can only say that I was in contact with the user and also with the manager and she kept sending the documents in the wrong format... I don't want to go into details, but DUX asked for PDF and unfortunately the user submitted everything else except PDF. I really took my time and explained to the user again what exactly the casino was asking for and she said she would send everything to the casino. Since then radio silence. I can but like to ask the manager how the case went out.

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Falko
Icon

Duxcasino denies payout

18th May. 2022, at 08:09 pm CEST#9
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The case was already 3 months ago, so I don't think the TE is still waiting for this payment.

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