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Duelz: [solved] Duelz Verification - Lasts ( 1 week )

Topic created on 03rd May. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,996
agnesaislami
Experienced

[solved] Duelz Verification - Lasts ( 1 week )

3rd May. 2020, at 02:05 pm CEST#1
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Hello leutz,

this juice load makes me want to puke. The Verification process has been going on for almost a week now
On e-mails is absoulut not responded
Yesterday I was told in the chat that "today is the day". And yes, it happens nothing.

I can only advise everyone not to pay in.
I think either that it takes at least 2 weeks until it is ready or the pay out garnet ?!?

Whatever...

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Kleinkariert
Expert

[solved] Duelz Verification - Lasts ( 1 week )

3rd May. 2020, at 02:31 pm CEST#2
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They take 5 business days sometimes to look at it. That's why I had turned to Caro.

Otherwise, payouts are fast.

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agnesaislami
Experienced

[solved] Duelz Verification - Lasts ( 1 week )

3rd May. 2020, at 02:36 pm CEST#3
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How sad is that...
5 days looking at the end does not fit, and again 5 days waiting...wtf ?

Yes Caro I have also already contacted. Believe she is the only hope <. &lt

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agnesaislami
Experienced

[solved] Duelz Verification - Lasts ( 1 week )

3rd May. 2020, at 10:24 pm CEST#4
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Update: Today in the Live Chat I was told that I should wait until tomorrow 17 clock, if nothing happens until then he will, while I am with him in the live chat, contact an employee who is responsible for the verification. Let's see if this is then finally what....

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Max1303
Experienced

[solved] Duelz Verification - Lasts ( 1 week )

3rd May. 2020, at 11:09 pm CEST#5
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I would be happy if you give feedback here tomorrow. I have a similar case in the sister casino. Good luck to you!

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agnesaislami
Experienced

[solved] Duelz Verification - Lasts ( 1 week )

3rd May. 2020, at 11:44 pm CEST#6
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I will do, I'll let you know then

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agnesaislami
Experienced

[solved] Duelz Verification - Lasts ( 1 week )

4th May. 2020, at 09:21 am CEST#7
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Update:

I just received the message that proof of address and proof of identity are accepted, but not the Proof of bank account ownership.

I sent a screenshot instead of the original document. I have sent it to them now.

However, I can not get rid of the feeling that I now have to wait another 5 days. Lol.

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SuprVra
Visitor

[solved] Duelz Verification - Lasts ( 1 week )

5th May. 2020, at 02:26 pm CEST#8
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Hello @agnesaislami,

In fact, we like to check our players' issues when we are made aware of a specific problem by the Gamblejoe team.

We have contacted you directly regarding this matter and your withdrawal has since been processed.

We would also like to apologize for the late response.

LG and thanks to GJ team for forwarding!!!

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Caro
Expert

[solved] Duelz Verification - Lasts ( 1 week )

5th May. 2020, at 03:26 pm CEST#9
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Case has settled see above

This topic has been closed

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