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Duelz: Duelz verification (Page 2)

Topic created on 02nd May. 2020 | Page: 2 of 2 | Answers: 12 | Views: 3,074
agnesaislami
Experienced

Duelz verification

9th May. 2020, at 12:53 pm CEST#11
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I can testify. You will receive the money directly. By the way, I was banned after the contact and then paid out money.because I have banned me at their sister casino perma. But before the payout I could of course Deposit until the no longer goes.
Absoulut not recommend the casino.

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katy444

Duelz verification

9th May. 2020, at 12:57 pm CEST#12
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does not surprise me at all!
and I just received this email from them (mind you after I uploaded all the documents for verification):

Hi Katharina,

please note that your withdrawal has been cancelled and the funds have been credited back to your account. In order to ensure a smooth payment transaction, a Verification of your customer account is necessary. For this purpose we have already contacted you via e-mail. Unfortunately, we could not record the receipt of the necessary documents until now.

We would like to ask you again to complete the verification process as soon as possible.

We wish you a nice day and hope to hear from you soon!


Regards,
Jindrich
NYspins Support
support-en@nyspins.com
https://www.nyspins.com/en/

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SpielsüchtigerHund

Duelz verification

30th Mar. 2021, at 08:57 pm CEST#13
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I have at Duelz the identical same problem since 19.3 I make because of a payout of 3400€ with my Verification around. Emails are answered after 4 days and of course any documents are requested that have already been sent. And in the chat you always get the answer we can not help you unfortunately that makes another department

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