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Duelz: Duelz verification

Topic created on 02nd May. 2020 | Page: 1 of 2 | Answers: 12 | Views: 3,145
Anonym
Hey guys,

i think it is as I expected.
I have requested a withdrawal on Wednesday, but came directly after the mail that I have to verify. It is now the 4th day that my Verification has not been processed, or even I get any feedback. The support says," busy", or like today, "can't give you any info"

What if they continue to do nothing in the future. Where can I turn? What exactly can I do ?

I thank you for answers

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Max1303
Experienced
Have with my girlfriend just the same game at nyspins. Must be the same operator. Wait a bit, then write to the friendly Caro. Her help is usually worth its weight in gold.

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Anonym
Thank you for the answer. Yes NYspins, VoodooDreams and Duelz are the same company. Voodoodreams reads here with, that I learned earlier. But do not know if they also read at nyspins/duelz with. Caro is also worth gold, but I think not so often online .
Bzw. how long are you and your girlfriend already waiting?

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Anonym
Absoulute disaster. Emails are not responded to, Live Chat does not help. Do not know what to do.

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Max1303
Experienced
So nothing is happening with us either. Unfortunately, you can not see the status of the verification. Let's see when something happens. Keep your fingers crossed that everything goes quickly now.

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katy444
with me the fun goes already since 9 days. I am sure that they are waiting and hoping that you will gamble away the money you want to withdraw. I have sent all the documents several times, support chat just lies and says every day that today is finally the day when the erifizierung will be completed.

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Kleinkariert
Expert
katy444 wrote on 08.05.2020 at 23:52: with me the fun goes already since 9 days. I am sure that they are waiting and hoping that you will gamble away the money you want to withdraw. I have sent all the documents several times, support chat just lies and says every day that today is finally the day when the erifizierung will be completed.

Recommend you to ask Caro for help. With me it went then Ruck Zuck, before that has done absolutely nothing.

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katy444
may i ask who caro is or how i can contact her? thanks for the answer already

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Kleinkariert
Expert
katy444 wrote on 09.05.2020 at 00:07 am: may i ask who caro is or how i can contact her? thanks for the answer already

Caro is part of the Gamblejoe team: https://www.gamblejoe.com/profil/caro/ send a message there via comunicator.

She has already helped many people to get their money. In my case nothing happened for a few days, then Caro asked and really immediately all the levers were set in motion and on the same day came the payout.

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katy444
all right, she has already contacted me! I finally have hope again, thought the whole thing will drag on for weeks! Thanks for the Tip!

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