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DrückGlück: [solved] Win not paid out and not reachable! (Page 2)

Topic created on 26th Jun. 2024 | Page: 2 of 5 | Answers: 68 | Views: 2,343
Mallpall
Amateur

Langhans wrote on 26.06.2024 at 14:57: 10% of the bonus amount would be 20€, but alternatively max.5€ applies. Have you played over €5? I'm wondering how that's even supposed to work there. Either I'm completely stupid or I'm on the wrong end of the stick, but there's an automatic €1 Max Bet Rule, isn't there? I can't test it either because I'm not a customer there.

I don't think you'll get a concrete answer, as the questions are not answered in advance; to be honest, it's also a mystery to me how this is possible in a German-licensed shop... xD

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comiker91
Visitor

Mallpall wrote on 26.06.2024 at 15:02:

I don't think you'll get a concrete answer, because the questions are not answered in advance; to be honest, it's also a mystery to me how that's possible in a German-licensed booth... xD

Quite simply with risk. Be it ladder or card Risk

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Mallpall
Amateur

comiker91 wrote on 26.06.2024 at 15:31:

Quite simply with risk. Be it ladder or card Risk

Then it's all self-explanatory...

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gamble1
Legend

comiker91 wrote on 26.06.2024 at 15:31

Quite simply with risk. Be it ladder or card Risk

You're good haha how could I have missed that


Then it's unfortunately stupid for the TE but in the future you should think about playing in good casinos like DrückGlück, you've only ever heard negative things about them

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Langhans
Expert
Fine, another step forward and I don't have to die any stupider than I already did All that's missing is confirmation from George ahem...Jack as to whether that was the case.

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SimplyJack78
Visitor

Langhans wrote on 26.06.2024 at 14:57: 10% of the bonus amount would be 20€, but alternatively max.5€ applies. Have you played over €5? I'm just wondering how that's supposed to work there. Either I'm completely stupid or I'm on the tube, but there's an automatic €1 Max Bet Rule, isn't there? Can't test it either because I'm not a customer.

I don't understand it either. You can't bet more than €1. And according to their system, I have wagered point for point.


I miss the "good old days" a bit. Back then, I won over €30,000 at bwin and the payout was quick and easy. 👍 I never had any problems with payouts at other casinos either! Times are changing. 😎

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comiker91
Visitor

SimplyJack78 wrote on 26.06.2024 at 16:00:

I don't understand it either. You can't bet more than €1. And according to their system, I have also implemented point by point.


I miss the good old days a bit. Back then, I won over €30,000 at bwin and the payout was quick and easy. 👍 I never had any problems with payouts at other casinos either! Times are changing. 😎

Yes, you can as soon as you take risks.

So you only have to consider whether you have taken a Risk once. Even if you have exceeded your maximum once and lost, you have made the bet and DrückGlück is in the right.

Otherwise you cannot have violated the maximum bet

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frapi07
Elite
With most legal providers, the Risk function has been switched off, hasn't it?

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Langhans
Expert

SimplyJack78 wrote on 26.06.2024 at 16:00:

I don't understand it either. You can't bet more than €1. And according to their system, I have also implemented point by point.


I miss the "good old days" a bit. Back then, I won over €30,000 at bwin and the payout was quick and easy. 👍 I never had any problems with payouts at other casinos either! Times are changing. 😎

You really are a grand master at not giving out specific information at the crucial moment Did you fiddle with the ladders somewhere or play around with cards or not ?

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comiker91
Visitor
frapi07 wrote on 26.06.2024 at 16:14: With most legal providers, the Risk function has been switched off, hasn't it?

No.

At Novo you can turn it on if you miss it. Merkur still has the ladder available.
PnG also has risk

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SimplyJack78
Visitor
Even if that were the case, I still have until 11.07 to clear the bonus or am I wrong? Then the amount should be returned to the player account and I must be able to continue playing it. 🤔

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T0uchTheSky
Elite
comiker91 wrote on 26.06.2024 at 16:22:
No.

At Novo you can turn it on if you miss it. Merkur still has the ladder available.
PnG also has risk

But you have a lot of knowledge of De Casinos, did you learn everything at pirate school or do you work there as a lecturer? If so, please take the thread creator with you next time, because I have the feeling he doesn't know that much about it yet.

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Langhans
Expert

SimplyJack78 wrote on 26.06.2024 at 16:50: Even if that were the case, I still have until 11.07 to clear the bonus or am I wrong? Then the amount should be returned to the player account and I must be able to continue playing it. 🤔

Huh? To be honest, I can't keep up with you. According to your own statement, you have already wagered the bonus and everything has become real money. Then you made an AZ request and we are currently clarifying the facts. There is nothing left to wager until 11.07...and nothing will be returned to your account. The bonus is the end of the day

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comiker91
Visitor

T0uchTheSky wrote on 06/26/2024 16:52:
You have a lot of knowledge of De Casinos though, did you learn it all at pirate school or do you work there as a lecturer? If so, please take the thread creator with you next time, because I have the feeling he doesn't know that much about it yet .

The Pirate School no longer exists, it's now the Slot Academy

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Donnie
Expert
Perhaps it should be formulated more clearly, I still don't understand what's going on here

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