Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

DrückGlück: [unresolved] Payment is protracted

Topic created on 06th Apr. 2020 | Page: 1 of 1 | Answers: 7 | Views: 1,561
Fanylein2020

[unresolved] Payment is protracted

6th Apr. 2020, at 01:11 pm CEST#1
0 Likes

Nobody has liked this post so far
Good day, maybe one can give us some advice! My husband has won 400 euros with push luck! We wanted to let us pay! The documents that are required we have sent felt 50 times! Each time something is wrong! First, the bank details are not correct! Then we are told that we would send a duplicate although it is the identity card!In their chat only English staff! Many email sent! If you have after 2 hours but times in the chat someone who can speak German is said after many back and forth now it looks good and the payment would only be checked in the finance department! But then again and again a day later it says again it would be missing! Am so annoyed sorry for the long text dear!

This post has been translated automatically

upola
Legend

[unresolved] Payment is protracted

6th Apr. 2020, at 01:21 pm CEST#2
0 Likes

Nobody has liked this post so far
I would not even ask in the chat, write an email and clarify the matter.

This post has been translated automatically

Anonym

[unresolved] Payment is protracted

6th Apr. 2020, at 01:31 pm CEST#3
0 Likes

Nobody has liked this post so far
The only advice I can give you is to send the documents as requested

There is nothing else you can do

The bank account to which the payment is to be made must (in most cases) be the same as the one to which the payment was made

What has already been confirmed or is to be confirmed?

This post has been translated automatically

Fanylein2020

[unresolved] Payment is protracted

6th Apr. 2020, at 01:34 pm CEST#4
0 Likes

Nobody has liked this post so far
Hi upola we have done several times as said that have everything Ausweiss, bank statement with address, bank card! But why do you keep writing we would have sent a duplicate! We are still quite new in Online Casinos but what happens to us here over almost a week we prefer to keep our hands off it! It is also taken our money then it should also be possible with wins also pay out quickly do not understand the whole!

This post has been translated automatically

Fanylein2020

[unresolved] Payment is protracted

6th Apr. 2020, at 01:54 pm CEST#5
0 Likes

Nobody has liked this post so far
The problem is that we have paid via Paysafecard and want the money but on the bank account because on Paysafecard no money is paid out!

This post has been translated automatically

Fanylein2020

[unresolved] Payment is protracted

6th Apr. 2020, at 02:12 pm CEST#6
0 Likes

Nobody has liked this post so far
The write every time something else first the bank data is not correct then now the ID card would be a duplicate I do not understand

This post has been translated automatically

Fanylein2020

[unresolved] Payment is protracted

6th Apr. 2020, at 02:36 pm CEST#7
0 Likes

Nobody has liked this post so far
Now we have received an email that the amount is paid out! Wait and see if it is so! Would yes time after 7 days of stress thank you

This post has been translated automatically

Caro
Expert

[unresolved] Payment is protracted

22nd Apr. 2020, at 03:14 pm CEST#8
0 Likes

Nobody has liked this post so far
Unfortunately, the user Fanylein2020 has not contacted me after several letters, so I will close the thread.

This topic was closed

This post has been translated automatically

Hot Topics17th Nov. 2024 at 11:25 pm CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately