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DrückGlück: [solved] alleged bonus violation, 9000 earned Eurons gone (Page 2)

Topic created on 15th Jul. 2020 | Page: 2 of 2 | Answers: 16 | Views: 3,489
b****a

[solved] alleged bonus violation, 9000 earned Eurons gone

15th Jul. 2020, at 07:05 pm CEST#11
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gamble1 wrote on 15.07.2020 at 15:48
So if it was so that you only played with 7 € when the bonus was real money it should come to no problems

But a casino can not simply claim there must be something in the system that does not fit because it will not look at the game manually and have miscalculated hmm

Edit: Of course, a casino could try to claim that not to have to pay out but if no more bonus was active they fail at the latest at the procedure of the MGA because there they are then made naked and must prove everything

I would advise you ask times with Caro vill she can ask the casino times whether someone has miscalculated

That the support offer a compromise if you have made a mistake is also funny mostly they are there 0 accommodating

With the MGA to bet on it that the casino must make themselves naked - very daring!

The MGA gets money from the casinos for the licenses, and not too scarce.

Whether the casinos then pee on the leg, I believe less.
What also confirms the many negative exits with zuhilfeame the MGA!

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derzweifel
Experienced

[solved] alleged bonus violation, 9000 earned Eurons gone

15th Jul. 2020, at 07:17 pm CEST#12
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Applying restrictions to claimed Bonuses after the turnover requirements have been met, simply pretending that they are now universally valid and then subsequently penalizing that is also such a popular practice

Especially with large wins, this is certainly worthwhile for the casinos, because one or the other simply accepts it in the end and actually thinks he did something wrong. I hope they don't get away with it


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Anonym

[solved] alleged bonus violation, 9000 earned Eurons gone

16th Jul. 2020, at 11:48 am CEST#13
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Drückglück is a bad casino, are always complaining when you win.spielen there also long no longer.Kannste knicken this store.

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Caro
Expert

[solved] alleged bonus violation, 9000 earned Eurons gone

16th Jul. 2020, at 12:01 pm CEST#14
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Sooo, the manager has just forwarded me the info in which it appears that the user, while the bonus was still active, has played several times (well, in my eyes very often ) with stakes between 5-7 €. Of course, this is clearly a violation of the bonus conditions. Nevertheless, the casino will transfer him 1500 € as a gesture of goodwill

@hannesl85, please give me a short info once you received the money. Then I will close the thread

Greetings Caro

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Rasmik12
Top Member

[solved] alleged bonus violation, 9000 earned Eurons gone

16th Jul. 2020, at 12:38 pm CEST#15
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But then it is an accommodating solution from the casino and speaks for the casino.
@TE: Lucky

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Silence
Amateur

[solved] alleged bonus violation, 9000 earned Eurons gone

16th Jul. 2020, at 12:45 pm CEST#16
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Since the casino would not have had to pay out anything, this is a great thing!

I just do not understand how you can play too high, although you know the Max Bet Rule or the thread creator was 100% sure to have never played higher than the allowed max bet


Congratulations aufjedenfall to the goodwill

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Caro
Expert

[solved] alleged bonus violation, 9000 earned Eurons gone

16th Jul. 2020, at 03:46 pm CEST#17
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The TE has just informed me that he has received the 1500€.

This topic was closed

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