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DrückGlück: sh.DrückGlück.de Support does not answer

Topic created on 29th Aug. 2022 | Page: 1 of 2 | Answers: 10 | Views: 3,464
Insane92
Rookie

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 04:38 pm CEST#1
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Moin,

I have at sh.DrückGlück despite player lock about 450 € gambled away, because sh.DrückGlück has not checked whether I stand in the Oasis, they have to pay me that deposited money back, (so it is also on the side of the EU consumer center) well now the support, apologized for the inconvenience and wanted that I get from Oasis Darmstadt a player lock certificate, since when I was locked, etc.. so they can check that I did and sent the confirmation on 23.08.2022 to sh.Drück Glück, about the ticket where I was told I need the confirmation of Oasis and also opened a ticket again so and now I get no answers to the tickets.

Normally I got an answer after 1 max. 2 days and now I just do not get an answer at all.

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Anonym

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 04:52 pm CEST#2
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Liked this post: Avatar von Max_Bet Max_Bet, Avatar von Saphira Saphira
The "shirk" probably

What I do not understand why you play if you have been locked?

If you had won, would you have made the casino aware and waived the win?

I ask out of curiosity

In the end, you deliberately played with the thought that they have to "pay you back" the money... is also a bit like cheating

I'm curious if they get in touch

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Insane92
Rookie

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 05:09 pm CEST#3
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Gigi55 wrote on 29.08.2022 at 16:52: They "shirk" probably

What I don't understand is why are you playing if you got banned?

If you had won would you have alerted the casino and forfeited the win?

I ask out of curiosity

In the end, you deliberately played with the thought that they have to "pay you back" the money... is also a bit like cheating

I'm curious if they get in touch

I did not know that only a few days later where I wanted to try my luck again in the arcade because I only online Zocke actually and since I was told that I'm locked and not allowed to enter and also online in German licensed casinos may not play then I've done some research on what Oasis is and that came out of it

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Insane92
Rookie

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 05:13 pm CEST#4
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Gigi55 wrote on 29.08.2022 at 16:52: They "shirk" probably

What I don't understand is why are you playing if you got banned?

If you had won would you have alerted the casino and forfeited the win?

I ask out of curiosity

In the end, you deliberately played with the thought that they have to "pay you back" the money... is also a bit like fraud

I am curious whether they report

And I have not let myself block that has made a sports betting site where I had not even deposited money I do not understand to this day but well

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Bluff
Expert

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 05:20 pm CEST#5
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Insane92 wrote on 29/08/2022 at 17:13

And I have not let myself block that has made a sports betting site where I had not even deposited money I do not understand to this day but well

You were blocked just like that?

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Insane92
Rookie

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 06:09 pm CEST#6
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Bluff wrote on 29/08/2022 at 17:20

You got banned just like that?

Looks like yes only made sports bets on Neobet once and the ban came from another Provider

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R3hab
Elite

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 06:24 pm CEST#7
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Ask but times at oasis can not say who has blocked you

But good idea to get the coal again
But whether the store gives you it again
Is another question^^

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Bluff
Expert

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 06:33 pm CEST#8
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Don't think you can just get your money back

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Anonym

sh.DrückGlück.de Support does not answer

29th Aug. 2022, at 06:49 pm CEST#9
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Insane92 wrote on 29/08/2022 at 17:13

And I have not let myself block that has made a sports betting site where I had not even deposited money I do not understand to this day but well

Och what there is everything, that is also a thing

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Eckbert
Amateur

sh.DrückGlück.de Support does not answer

30th Aug. 2022, at 12:00 am CEST#10
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Does the Drückglück no matter whether only Drückglück.de or also the Drückglück for Schleswig Holstein players give a refund if they are blocked at Oasis and could Deposit, play etc. despite this? If an admin could answer this I would be very grateful

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