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DrückGlück: Press Luck Caution !!!!!

Topic created on 31st Jan. 2020 | Page: 1 of 3 | Answers: 26 | Views: 7,816
Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 04:37 pm CET#1
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First of all, hello to all. Read here in the forum for some time and find it really great for players.

I have already played in many Online Casinos and until now everything has always worked out. But now it has also caught me

I have this morning at push luck about 900 euros in several steps deposited. Of course without any bonus.

In the last euros there were then on 5 euros ne row explorers ;0) 2500 euros.
These then of course immediately brought to the disbursement. So far so good. ID card etc uploaded.

Then clicked around a bit and clicked on these free spins. Just under 2.5 euros bonus credit. Then still somehow credit of 50 euros. Of course nothing with won
Now I wanted to cancel the payout again and pay out 2300. So take another 200 euros to play

And now it comes

The 2300 are no longer Auszahlbar because a bonus is active !!!!!!!

That can't be right

The support now writes on my request why the payout does not work, that an active bonus exists
When I asked for the cancellation of the bonus I was told that my balance would then be 0.37 euros.

I made my win exclusively with real money. A bonus was activated only afterwards

That does not want to understand pressure luck.

Think.my win I can write off 😭😭😭

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Stromberg
Legend

Press Luck Caution !!!!!

31st Jan. 2020, at 04:44 pm CET#2
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But the bonus amount should then be only 2.50 from the free spins? X turnover requirements should be feasible without much loss...

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Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 04:51 pm CET#3
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There was also a 50 euro bonus

1600 points...

Per 1 Euro 0.5 points

But all this can not be...

If I had not canceled the withdrawal everything would be fine.

And now the money won should fall under the bonus conditions. Although played without bonus ?

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MarcT22186
Expert

Press Luck Caution !!!!!

31st Jan. 2020, at 04:58 pm CET#4
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Ingo6666 wrote on 31.01.2020 at 16:51: Nen 50 euro bonus there was also still

1600 points...

Per 1 Euro 0,5 points

But all this can not be...

If I had not canceled the withdrawal everything would be fine.

And now the money won should fall under the bonus conditions. Although played without bonus ?

Drückglück has to my knowledge only sticky bonuses. Therefore, the bonus MUST be stored before you can pay out anything at all. This also applies to € that are added to an active bonus - everything is blocked until the bonus is managed

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Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 05:02 pm CET#5
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But it can not be that my money what was already booked for payout now by my own cancellation of the payout again under the bonus conditions falls the.only after the first payout were activated

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Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 05:22 pm CET#6
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Now Drück Glück has written again that I must reach the 1600 points to be able to pay out the money

I bet that my balance is gone after that anyway

I really do not understand this. In other casinos is money what was won without bonus always Auszahlbar

Here probably not. Does anyone have an idea what I should do. 2500 is already a certain sum

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Spectral
Experienced

Press Luck Caution !!!!!

31st Jan. 2020, at 05:31 pm CET#7
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Maybe Caro can help a little bit. She is not online right now

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Falko
Icon

Press Luck Caution !!!!!

31st Jan. 2020, at 05:34 pm CET#8
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Do not you see how much bonus must still be converted until it is real money again? 2.50 euros are Bonus money from the free spins and assuming it must be converted 35x, then you have to play the slots now for 87.50 euros and then no bonus money would be there but all real money again.

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Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 05:59 pm CET#9
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The 50 euros are also added.

The mean thing is only that everything has arisen after the win

If I had taken the bonus before, I would have the 1600 points but long ago earned

But so it is just really stupid

I know of no other casino.

Yes have already seen that Caro has often helped. Well I hope times the best

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Spectral
Experienced

Press Luck Caution !!!!!

31st Jan. 2020, at 06:06 pm CET#10
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I think that cancelling the withdrawal counts the same as depositing. Therefore, the cancelled amount was added to the bonus. With many you can just still Deposit when a bonus is active to still wager it

But honestly, you actually cancel the bonus if you have not won anything. So I just do that if he does not cancel itself from a certain amount.

But I'm keeping my fingers crossed for you, that push luck is accommodating

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