Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

DrückGlück: Press Luck Caution !!!!!

Topic created on 31st Jan. 2020 | Page: 1 of 3 | Answers: 26 | Views: 7,673
Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 04:37 pm CET#1
0 Likes

Nobody has liked this post so far
First of all, hello to all. Read here in the forum for some time and find it really great for players.

I have already played in many Online Casinos and until now everything has always worked out. But now it has also caught me

I have this morning at push luck about 900 euros in several steps deposited. Of course without any bonus.

In the last euros there were then on 5 euros ne row explorers ;0) 2500 euros.
These then of course immediately brought to the disbursement. So far so good. ID card etc uploaded.

Then clicked around a bit and clicked on these free spins. Just under 2.5 euros bonus credit. Then still somehow credit of 50 euros. Of course nothing with won
Now I wanted to cancel the payout again and pay out 2300. So take another 200 euros to play

And now it comes

The 2300 are no longer Auszahlbar because a bonus is active !!!!!!!

That can't be right

The support now writes on my request why the payout does not work, that an active bonus exists
When I asked for the cancellation of the bonus I was told that my balance would then be 0.37 euros.

I made my win exclusively with real money. A bonus was activated only afterwards

That does not want to understand pressure luck.

Think.my win I can write off 😭😭😭

This post has been translated automatically

Stromberg
Legend

Press Luck Caution !!!!!

31st Jan. 2020, at 04:44 pm CET#2
0 Likes

Nobody has liked this post so far
But the bonus amount should then be only 2.50 from the free spins? X turnover requirements should be feasible without much loss...

This post has been translated automatically

Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 04:51 pm CET#3
0 Likes

Nobody has liked this post so far
There was also a 50 euro bonus

1600 points...

Per 1 Euro 0.5 points

But all this can not be...

If I had not canceled the withdrawal everything would be fine.

And now the money won should fall under the bonus conditions. Although played without bonus ?

This post has been translated automatically

MarcT22186
Expert

Press Luck Caution !!!!!

31st Jan. 2020, at 04:58 pm CET#4
0 Likes

Nobody has liked this post so far
Ingo6666 wrote on 31.01.2020 at 16:51: Nen 50 euro bonus there was also still

1600 points...

Per 1 Euro 0,5 points

But all this can not be...

If I had not canceled the withdrawal everything would be fine.

And now the money won should fall under the bonus conditions. Although played without bonus ?

Drückglück has to my knowledge only sticky bonuses. Therefore, the bonus MUST be stored before you can pay out anything at all. This also applies to € that are added to an active bonus - everything is blocked until the bonus is managed

This post has been translated automatically

Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 05:02 pm CET#5
0 Likes

Nobody has liked this post so far
But it can not be that my money what was already booked for payout now by my own cancellation of the payout again under the bonus conditions falls the.only after the first payout were activated

This post has been translated automatically

Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 05:22 pm CET#6
0 Likes

Nobody has liked this post so far
Now Drück Glück has written again that I must reach the 1600 points to be able to pay out the money

I bet that my balance is gone after that anyway

I really do not understand this. In other casinos is money what was won without bonus always Auszahlbar

Here probably not. Does anyone have an idea what I should do. 2500 is already a certain sum

This post has been translated automatically

Spectral
Experienced

Press Luck Caution !!!!!

31st Jan. 2020, at 05:31 pm CET#7
0 Likes

Nobody has liked this post so far
Maybe Caro can help a little bit. She is not online right now

This post has been translated automatically

Falko
Icon

Press Luck Caution !!!!!

31st Jan. 2020, at 05:34 pm CET#8
0 Likes

Nobody has liked this post so far
Do not you see how much bonus must still be converted until it is real money again? 2.50 euros are Bonus money from the free spins and assuming it must be converted 35x, then you have to play the slots now for 87.50 euros and then no bonus money would be there but all real money again.

This post has been translated automatically

Ingo6666
Visitor

Press Luck Caution !!!!!

31st Jan. 2020, at 05:59 pm CET#9
0 Likes

Nobody has liked this post so far
The 50 euros are also added.

The mean thing is only that everything has arisen after the win

If I had taken the bonus before, I would have the 1600 points but long ago earned

But so it is just really stupid

I know of no other casino.

Yes have already seen that Caro has often helped. Well I hope times the best

This post has been translated automatically

Spectral
Experienced

Press Luck Caution !!!!!

31st Jan. 2020, at 06:06 pm CET#10
0 Likes

Nobody has liked this post so far
I think that cancelling the withdrawal counts the same as depositing. Therefore, the cancelled amount was added to the bonus. With many you can just still Deposit when a bonus is active to still wager it

But honestly, you actually cancel the bonus if you have not won anything. So I just do that if he does not cancel itself from a certain amount.

But I'm keeping my fingers crossed for you, that push luck is accommodating

This post has been translated automatically

Hot Topics5th Nov. 2024 at 12:34 pm CET

World
0
Online Casinos
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately