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DrückGlück: Paysafe deposit

Topic created on 06th Nov. 2018 | Page: 1 of 2 | Answers: 11 | Views: 4,088
Anonym

Paysafe deposit

6th Nov. 2018, at 04:04 pm CET#1
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Hello,
I deposited yesterday via Paysafecard 47,62€ with fees 50€ on DrückGlück.
On my player account was charged nothing from my Paysafe I had from the gas station were debited the 50€.

After a long wait I finally had the live support lady said her Deposit was rejected.

Funny when I check the balance on Paysafe appears there zero and 50€ on Casino Skrill.

Then the connection was gone!

Now I'm standing there with 50€ minus & no one can help me. 😡

If a deposit is declined, why do they debit it from Paysafe?

The same day I have topped up at about 3 pm with Paysafe 50€ without problems 😡

User: Babooo76

Can someone help me?

This post has been translated automatically

nenad
Amateur

Paysafe deposit

6th Nov. 2018, at 04:19 pm CET#2
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Paysafe deposited via app (so Deposit on app and then via app to the casino) or directly with the gas station code?

Waaa is also an unding!!!
With paysafe is also all the same from where the money comes from
Likewise, I find immediate transfer actually not legal (but practical 😂)
The if the banks know that it is here about what illegal {also gambling } is not allowed to transfer it (but since here with is earned ia no matter)

So sorry, drifted
If it was via app is ea super simple if not then helps only call, but should not be a problem in itself

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Anonym

Paysafe deposit

6th Nov. 2018, at 04:24 pm CET#3
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Where should I call? At paysafe?
Do you have a number for me?

A****m

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Anonym

Paysafe deposit

6th Nov. 2018, at 04:27 pm CET#4
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It's funny that something like this only ever happens at such backstreet casinos as Glück

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nenad
Amateur

Paysafe deposit

6th Nov. 2018, at 04:36 pm CET#5
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How does the refund of Paysafecard credit work?
We can refund paysafecard credit to you. Please have the following data and documents ready for the online refund application:

The data of your bank account (name of the bank, IBAN, BIC)
Copy(s) of the relevant paysafecard PIN(s)
Other documents that may still be requested:

A copy of your officially valid photo identification (e.g., passport, driver's license, or ID card - front and back)
A proof of your residence (e.g. electricity bill, registration confirmation, tax bill etc.)
Please note that a processing fee of 7.50% of the refund amount will be charged and deducted for the refund. The processing of an application for a refund may take up to eleven working days.

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nenad
Amateur

Paysafe deposit

6th Nov. 2018, at 04:37 pm CET#6
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There is a contact form in the app for refunds

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Anonym

Paysafe deposit

7th Nov. 2018, at 03:36 pm CET#7
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Unfortunately, it does not work.
Since the money is definitely on Drückglück.
Such a drecks Casino😡

Support does not answer.
Phone comes answering machine and it should be called back.
So far no one answers!

It's a real shit store.

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Anonym

Paysafe deposit

8th Nov. 2018, at 06:50 pm CET#8
1 Like

Liked this post: Anonym
A casino that requires a Deposit fee is in my eyes unseriös. It is not as if they earn nothing.
I'm suspicious of the Glück push anyway, when I wanted to block myself there, I got 100€ Bonus money "as a gift" and I was asked to reconsider this step....

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Anonym

Paysafe deposit

9th Nov. 2018, at 03:28 pm CET#9
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Until now still nothing.
At least someone has reported on DrückGlück Facebook page. That an email is out!

Have today Paysafecard written to.
Let's see what they say.

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Anonym

Paysafe deposit

11th Nov. 2018, at 10:49 pm CET#10
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Paysafe says: The money is on DrückGlück.


DrückGlück



Finally someone from DrückGlück got in touch and that they are looking for it. To the tros there were 20 free spins with the ninja. At 20 cents each

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