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DrückGlück: Payout problem

Topic created on 03rd May. 2022 | Page: 1 of 2 | Answers: 11 | Views: 2,803
Flaying1977


  1. My payout is not working and is on open payout no livechat no feedback please helpeee



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DieWunderharke5000
Top Member
You might need one or two more pieces of info on that.

Nobody will be able to help you like this. Nobody knows what it's all about

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Caro
Expert
Hey Flaying1977, I just spoke with the manager and he said that your withdrawal is already being processed and you should please be patient a little longer. You will be informed as soon as your withdrawal is done

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gamble1
Icon
Caro wrote on 03.05.2022 at 10:14 am: Hey Flaying1977, I just spoke with the manager and he said that your payout is already being processed and you should please be patient a little longer. You will be informed as soon as your withdrawal is done

Wow that was fast maybe a new record ?

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Caro
Expert
gamble1 wrote on 03.05.2022 at 10:58 am
Wow that went fast possibly a new record ?

Definitely a new record

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DieWunderharke5000
Top Member
Just out of interest, did the user contact you personally and give more info or did you just contact the manager on the off chance with his username?

You really couldn't have done much with the information given here

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garfield68
Elite
that's right, I was just about to write that a few more infos would be helpful... but since caro is already on the matter, that's done with

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Caro
Expert
We have a new feature. When you open a complaint in our forum, you can enter your casino data right away This data is visible for us GJ employees and so we can immediately take care of the problem.

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DieWunderharke5000
Top Member
Great! Thanks for your and your work!

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Caro
Expert
DieWunderharke5000 wrote on 03.05.2022 at 12:42 pm: Great! Thank you so much for your and your work!

Thanks! Yes this eternal back and forth writing in the communicator... what is your registered email? May I ask the casino manager? etc. that just took too much time, because the user was not always online/not reporting or we were already closing time... That's why I find the solution, as it is now, perfect. The casino data is also deleted when closing the thread again!

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