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DrückGlück: [solved] Payout not yet processed

Topic created on 02nd Dec. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,035
kleinemandy2
I have successfully registered with all documents, everything was confirmed.
Now I am waiting for a confirmation of the payout which has not been processed since yesterday 11:15. It concerns here 1500 euro. There is no answer from the customer service. According to the terms and conditions it should take only 11 hours.

I need urgent help, because you can not reach anyone there

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Patizi
Elite
So you should already have a little patience

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Anonym

kleinemandy2 wrote on 02.12.2022 at 18:32: I have successfully registered with all documents, everything was confirmed.
Now I am waiting for a confirmation of the payout which has not been processed since yesterday 11:15. It concerns here 1500 euro. There is no answer from the customer service. According to the terms and conditions it should take only 11 hours.

I need urgent help, because you can not reach anyone there either

So a little patience, they always take a little longer, and on the weekend is probably nix paid out... will be fine... do something nice on the WE and not gamble it away

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Caro
Expert

kleinemandy2 wrote on 02.12.2022 at 18:32: I have successfully registered with all documents, everything was confirmed.
Now I am waiting for a confirmation of the payout which has not been processed since yesterday 11:15. It concerns here 1500 euro. There is no answer from the customer service. According to the terms and conditions it should take only 11 hours.

I need urgent help, because you can not reach anyone there either

Hey kleinemandy2, as users have already written, you have to bring a little patience, because usually the withdrawal is processed within 48 hours... 11 hours I have never heard.

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genrix
Top Member
Why do people still play at Drückglück?

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Caro
Expert
Info from the manager, your withdrawal was released on 03.12 and the money is on its way to you (can of course take up to 7-10 business days, depends on your bank). So within 2 days your withdrawal was processed.

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Caro
Expert
Unfortunately, after not receiving any feedback from the player, I will close the thread.

This thread was closed

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