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DrückGlück: [solved] Payout is not credited to my account

Topic created on 05th Apr. 2024 | Page: 1 of 1 | Answers: 4 | Views: 890
Pat_2209

[solved] Payout is not credited to my account

5th Apr. 2024, at 11:14 am CEST#1
1 Like

Liked this post: Avatar von fischermann fischermann
Hello everyone,

i'm new here and hope you can help me.
I occasionally play at two or three different providers and have never had any problems. On 28.03.24 I won a sum of €2000 at DrückGlück, which I had paid out directly. On 29.03. I received an email confirming that the amount would soon be credited to my account. (I never play with Bonuses and this was not my first payout)
Normally, the money is always credited to my bank account by the next working day at the latest. Unfortunately, this has not yet happened. I have already contacted the support team, who confirmed the payout on 29.03. Unfortunately, my bank has not been able to find the payment either. I am aware that it can take a day or two longer for various reasons and also that it was Easter. But no bank transfer takes longer than 4 days in 2024.

Thank you in advance for your help!
Greetings Patrick

This post has been translated automatically

Pat_2209

[solved] Payout is not credited to my account

8th Apr. 2024, at 04:09 pm CEST#2
0 Likes

Nobody has liked this post so far
Hello everyone,

short update: unfortunately I have not yet received any payment.
Does anyone have any ideas what I can do? I'm getting really desperate..
LG

This post has been translated automatically

Julian
Elite

[solved] Payout is not credited to my account

8th Apr. 2024, at 04:13 pm CEST#3
1 Like

Liked this post: Avatar von Pat_2209 Pat_2209
Hello Pat_2209,

I will leave you a short message via Communicator

This post has been translated automatically

Pat_2209

[solved] Payout is not credited to my account

9th Apr. 2024, at 11:38 am CEST#4
0 Likes

Nobody has liked this post so far
After quick help from Julian, the money has now been paid out. Thank you and I hereby close the thread.

This post has been translated automatically

Julian
Elite

[solved] Payout is not credited to my account

9th Apr. 2024, at 11:45 am CEST#5
0 Likes

Nobody has liked this post so far
Since the thread author has received his payout, I will close the thread.

This thread has been closed

This post has been translated automatically

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