Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

DrückGlück: Payout failed

Topic created on 06th Dec. 2023 | Page: 1 of 1 | Answers: 0 | Views: 864
Bruno69

Payout failed

6th Dec. 2023, at 08:49 pm CET#1
0 Likes

Nobody has liked this post so far
I have won 1k and have been trying to pay it out for a week I have already uploaded a picture of a letter to prove that I live there this was also accepted according to the message. I then added all my bank details such as Iban, bank name, account number, BIC and checked them several times. Nevertheless, I always get the message that the payment was canceled and failed ... why ? The Live Chat does not respond and my emails have not been answered for 4 days. It's the first time I've won something in an online casino and I immediately have the feeling that I'm unlucky again. Really bad ! The customer service phone numbers that supposedly belong to DrückGlück do not exist ... can someone please help me ? I could really use the money to buy presents for my family for Christmas

This post has been translated automatically

Hot Topics18th Dec. 2024 at 05:55 pm CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately