[solved] Payout and deposit problem

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styles245

Topic Creator

Forum posts: 3 Member since: 07.02.2023

[solved] Payout and deposit problem

7th Feb. 2023, at 11:16 am CET#1

0 Likes

Nobody has liked this post so far

Hello,

Unfortunately I have two serious problems with drückglück.

First of all: I am already verified.

i made a Deposit on 28.01.2023 at 01:23 via Neteller which was not credited to my account.

But my Neteller account was debited. Today we have the 07.02.2023 and nothing happens. Email with screenshot of the transaction is already drückglück. Inquiries in Messenger end with standard answers that a specialist department is working with "high pressure" on it.

I run 10 days behind my money.

Likewise, I have since 04.02.2023 a payout on my Neteller account requested...also here does absolutely nothing.

In the same time I have already made two withdrawals in another casino and already received the money. Something is not right here...

This post has been translated automatically

Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Payout and deposit problem

7th Feb. 2023, at 11:33 am CET#2

1 Like

Liked this post: Anonym

Hey styles245, I have forwarded your thread to our contact at DrückGlück. I'll get back to you as soon as I hear back.

This post has been translated automatically

styles245

Topic Creator

Forum posts: 3 Member since: 07.02.2023

[solved] Payout and deposit problem

7th Feb. 2023, at 11:39 am CET#3

0 Likes

Nobody has liked this post so far

I am curious..the communication so far was simply disastrous but one should not give up hope..thanks anyway...

This post has been translated automatically

Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Payout and deposit problem

7th Feb. 2023, at 04:32 pm CET#4

2 Likes

Liked this post: Anonym, refucs

Hey styles245, the manager just told me that the payment team is already on the case. Please be patient a little longer, but I am confident that 1. your money will be credited to your account soon and 2. your payout will be released. I hope that the manager will get this sorted out this week

This post has been translated automatically

Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Payout and deposit problem

10th Feb. 2023, at 10:19 am CET#5

1 Like

Liked this post: refucs

Hey styles245, the manager just forwarded me the info that the money was credited to your player account yesterday and you have already requested a withdrawal. The withdrawal should be processed in the next few hours. Please give me a short feedback about it. Thank you

This post has been translated automatically

styles245

Topic Creator

Forum posts: 3 Member since: 07.02.2023

[solved] Payout and deposit problem

10th Feb. 2023, at 04:04 pm CET#6

1 Like

Liked this post: denyo123

Has worked so far. Have the balance paid out. Thank you for your help. For me DrückGlück has done. The money arrived, but the communication and support on the part of DrückGlück directly is simply bad.

This post has been translated automatically

Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Payout and deposit problem

10th Feb. 2023, at 04:11 pm CET#7

0 Likes

Nobody has liked this post so far

After the problem is solved, I will close the thread.

This thread was closed

This post has been translated automatically

DrückGlück: [solved] Payout and deposit problem

[solved] Payout and deposit problem

[solved] Payout and deposit problem

[solved] Payout and deposit problem

[solved] Payout and deposit problem

[solved] Payout and deposit problem

[solved] Payout and deposit problem

[solved] Payout and deposit problem

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