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DrückGlück: Payment not possible, open for three weeks

Topic created on 18th Jul. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,176
sventi

Payment not possible, open for three weeks

18th Jul. 2022, at 07:49 am CEST#1
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I have since 27.6 a payout open, although that is already done. For 2 weeks I write to the chat, very long processing time and although I was offered in the chat to transfer the 500€ manually I am only stalled here and nothing happens. Allegedly would have to wait for 3 weeks for the confirmation of the bank and since then I get only the error to have reached the maximum number of outstanding payments. However, the transfer of 100€ has long been on the account, only I still can not request the 500€ for payout. These are me after stalling tactics from

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sventi

Payment not possible, open for three weeks

10th Aug. 2022, at 09:06 am CEST#2
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sventi wrote on 18.07.2022 at 07:49: I have since 27.6 a payout open, although it is already done. Since 2 weeks I write to the chat, very long processing time and although I was offered in the chat to transfer the 500€ manually I am only stalled here and nothing happens. Allegedly would have to wait for 3 weeks for the confirmation of the bank and since then I get only the error to have reached the maximum number of outstanding payments. However, the transfer of 100€ has long been on the account, only I still can not request the 500€ for payout. These are me after stalling tactics from .



after help from Caro the money then arrived after a good week.

however, I am now waiting since 04.8 for another payout of 500 € which was confirmed to me on 04.08 by mail. However, it had already taken a good week to process this payout mail

Edit from Sabine: Post copied from quote

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Caro
Expert

Payment not possible, open for three weeks

15th Aug. 2022, at 12:38 pm CEST#3
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Since sventi has opened a new thread/complaint, I will close this one and refer to the new thread: https://www.gamblejoe.com/forum/casinobeschwerden/drueckglueck/auszahlung-seit-uumlber-eine-woche-nicht-angekommen--298093/#p298093

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