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DrückGlück: [solved] Payout not arrived for over a week

Topic created on 13th Aug. 2022 | Page: 1 of 1 | Answers: 5 | Views: 878
sventi

[solved] Payout not arrived for over a week

13th Aug. 2022, at 07:52 am CEST#1
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In the meantime it is daily greets the groundhog..
I received a confirmation of my winnings payout on 4.8, but it is not in my bank account until today, 13.8. In the so-called chat, which is not a real chat, one is stalled as usual. If the money is not received by 15.8 I will call in the lawyer and make a report to the gambling authority
On trustpilot, similar problems are raging, this looks like tactics from Drückglück... am more than disappointed and will no longer play there. Fortunately there are other providers where support and payout work smoothly

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upola
Legend

[solved] Payout not arrived for over a week

13th Aug. 2022, at 10:55 am CEST#2
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How much money are we talking about?

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Anonym

[solved] Payout not arrived for over a week

13th Aug. 2022, at 01:32 pm CEST#3
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The GGL is guaranteed not to help you, instead you should have contacted the specified arbitration body. This is in this case the eCOGRA
https://ecogra.org/contact

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sventi

[solved] Payout not arrived for over a week

15th Aug. 2022, at 03:59 pm CEST#4
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upola wrote on 08/13/2022 at 10:55: How much money are we talking about?

500€

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sventi

[solved] Payout not arrived for over a week

15th Aug. 2022, at 03:59 pm CEST#5
1 Like

Liked this post: Anonym

Royal777 wrote on 08/13/2022 at 13:32: The GGL is guaranteed not to help you, instead you should have contacted the specified arbitration body. This is in the case the eCOGRA
https://ecogra.org/contact

Thanks for the Tip 👍🏽

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Caro
Expert

[solved] Payout not arrived for over a week

23rd Nov. 2022, at 08:19 am CET#6
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I forgot to close the thread. Sventi received the payout then and so I will mark the thread as solved.

This thread was closed

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