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DrückGlück: No reaction

Topic created on 04th May. 2023 | Page: 1 of 2 | Answers: 23 | Views: 2,631
Lotti
I would like to cash out my win at Drückglück.
Since I was already verified but my ID card has expired.
I had to upload all documents again...A current utility bill there is not...
Electricity, telephone, cell phone runs everything about my husband...I have now but again from January the current Nebenkostenabrechnug uploaded....
In addition, a letter from my health Insurance in both my name and address..and clearly the Perso.
Today is the 3 day and it does nothing
On mails is not answered ...
I have never experienced anything like this
Is this a scam of them???I will definitely not gamble the win...
Who can help me?
One reaches otherwise none of them
Thank you.

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Mihoel
With me, unfortunately, exactly the same.
The 48 hours for uploading documents are over and there is neither a mail nor an answer in the chat.
There is also no answer to e-mail inquiries.

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Jojolino
Amateur
Unfortunately, I also have the same problem, it used to be much different! There is no live support at DrückGlück anymore. You just can't get hold of anyone here to describe your problem.
If I read here in the forum the other entries in recent times have apparently many the same problem that you get no support.
I'll wait until tomorrow, otherwise I'll have to contact Caro to help me.

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Donnie
Elite
Put on the Blacklist and away with the dirt, should be with every casino where the support is underground / non-existent

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Lotti

Jojolino wrote on 04.05.2023 at 23:21: I unfortunately also have the same problem, it used to be much different ! There is no live support at DrückGlück anymore. You just can't get hold of anyone here to describe your problem.
If I read here in the forum the other entries in recent times have apparently many the same problem that you get no support.
I'll wait until tomorrow, otherwise I'll have to contact Caro to help me.


It is so annoying.

Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠

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Bluff
Expert

Lotti wrote on 05.05.2023 at 08:51:

It is so annoying...

Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠

if you scroll down to the bottom is there Gamblejoe team there is Caro her name

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Caro
Expert

Bluff wrote on 05/05/2023 at 09:54 AM:

if you scroll to the bottom there is Gamblejoe team there is Caro her name

Am already in contact with Lotti thank you!

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Donnie
Elite
And GJ also advertises with this dirty casino, wonderful

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Bluff
Expert

Donnie wrote on 05.05.2023 at 09:56: And GJ is advertising with this scumbag casino too, wonderful

Caro will work it out.

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T0uchTheSky
Elite

Donnie wrote on 05.05.2023 at 09:56: And GJ also advertises with this dirt casino, wonderful

What does Confucius always say: money does not stink

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Lotti

Bluff wrote on 05/05/2023 at 09:54 AM:

if you scroll to the bottom there is Gamblejoe team there is Caro her name

👍we are thank you🙂

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T0uchTheSky
Elite

Bluff wrote 05.05.2023 at 09:57:

Caro will work it out.

Caro is probably fed up with this casino too and would like to finish her coffee in reality in peace ^^

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Caro
Expert

T0uchTheSky wrote on 05/05/2023 at 10:14 AM:

Caro is probably fed up with this casino too and would like to finish her coffee in reality in peace ^^

No comment haha


Coffee is already empty!

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Jojolino
Amateur

Lotti wrote on 05.05.2023 at 08:51:

It is so annoying...

Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠

I believe you smoothly that it is annoying because I go through the same and I also reach no one. But I can tell you one thing, you will get the money because Drückglück pays out.


caro I have now also written to you privately.

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Mimi0302
Hello..
I was now after some back and forth finally verified at Glückdrück... now I have my amount of 2127 euros paid out... unfortunately I reach no one either by chat or email... now I have only bad things on the Internet about the site read... can help me Caro or Julian that my money is paid out as soon as possible? When you read here that some wait so long...
I have played on many casino sites where the money was processed within a few hours or even on weekends ...
About help I would be happy

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