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DrückGlück: No payout "Bank Name Error (Page 2)

Topic created on 01st Mar. 2022 | Page: 2 of 3 | Answers: 23 | Views: 4,125
Frostic

No payout "Bank Name Error

2nd Mar. 2024, at 06:45 pm CET#11
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Blaustein85 wrote on 02.03.2024 at 17:19: I've had that too, but was able to sort it out via customer service

Okay, I hope they get back to me next week, no one will probably be there at the weekend.

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Pronike93

No payout "Bank Name Error

4th Mar. 2024, at 04:59 pm CET#12
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Pfannenfranz wrote on 01.03.2022 at 13:53: After I contacted Caro, I received a message on Facebook with instructions on how to solve my problem. The payout has now been requested. Let's see what happens next. Thanks to Caro for the quick help!

Do you still have the instructions to hand? Because I also have the error "Bank Name Error".

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Hlhl2024

No payout "Bank Name Error

6th Mar. 2024, at 09:39 am CET#13
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Unfortunately, I am also affected. Bank Name Error for 7 days. The supposed support is not helpful. @caro can you help?

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Julian
Elite

No payout "Bank Name Error

6th Mar. 2024, at 09:44 am CET#14
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Hlhl2024 wrote on 06.03.2024 at 09:39: Unfortunately I am also affected. Bank Name Error for 7 days. The supposed support is not helpful. @caro can you help?

Hello Hlhl2024,
Caro is no longer on our team, but I can try to help

I will leave you a message via Communicator.

Edit: If I have forgotten to write to someone and someone still needs help with the problem, please contact me via Communicator

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Joawol

No payout "Bank Name Error

6th Mar. 2024, at 10:54 pm CET#15
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Hub dynamo to all.
I have the same problem.

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Julian
Elite

No payout "Bank Name Error

7th Mar. 2024, at 12:56 pm CET#16
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I was told that it is just a technical issue and they are already working on fixing it.
It could possibly take a short while, but should not affect all players.

For the members I have contacted via Communicator, the problem has now been resolved.
If anyone else has this problem, please contact me via Communicator.

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Pronike93

No payout "Bank Name Error

7th Mar. 2024, at 02:03 pm CET#17
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Julian wrote on 07.03.2024 at 12:56: I have been informed that it is only a technical issue and they are already working on fixing it.
It could possibly last for a short time, but should not affect all players.

For the members I have contacted via Communicator, the problem has now been resolved.
If anyone else has the problem, please contact me via Communicator.

Unfortunately not yet for me. 🥲

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Beruska

No payout "Bank Name Error

7th Mar. 2024, at 11:36 pm CET#18
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Unfortunately not yet for me either

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Pronike93

No payout "Bank Name Error

8th Mar. 2024, at 03:12 pm CET#19
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The money has now been paid out in full to my bank account. However, not by myself, but manually by the support team. Many thanks to the communicator Julian!

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Tobias1506

No payout "Bank Name Error

8th Mar. 2024, at 09:09 pm CET#20
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Hello, unfortunately I also have the message "Bank Name Error" and I can't get my money... I've been waiting in vain for a message/response from DrückGlück for a good week now.

Who can help me get my win paid out?

Thank you very much.

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