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DrückGlück: [solved] No payout no support

Topic created on 13th Jun. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,287
Dennis19

[solved] No payout no support

13th Jun. 2022, at 12:13 pm CEST#1
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Hello have deposited at Drückglück 20 euros and won 1771 euros.
But unfortunately Drückglück has difficulties to answer whether email or live support there is simply no answer what can I do to get his win?
For 3 days I have an open payout, it says "Drückglück process"
And no one answers me wonder why drück glück has a good rating.
Lg dennis

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Eckbert
Amateur

[solved] No payout no support

13th Jun. 2022, at 02:00 pm CEST#2
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Have you already uploaded the documents? So passport or driver's license front and back and still the address proof such as bank statement or gas water or electricity bill. If yes, then it should be paid out soon. I had to wait about 5 days until it was sent. If you do not see the tab for uploading documents then you have to unlock it via chat or send it to the e-mail support@drueckglueck.de and not to support@drückglück.de. Because with the 2 Ü in the e-mail it does not work for me. Otherwise yes a Live Chat does not exist and the email usually takes 3 or more days for answering (live chat also 3 or more days.). Hope I could help you and set you rather a limit (betting limit) so you verzocken nothing

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Caro
Expert

[solved] No payout no support

30th Jun. 2022, at 11:14 am CEST#3
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Unfortunately the user did not contact me again, however the manager said that his payout was processed on 06/21 and he probably received the funds in his account. Thus, I will close the thread.

This thread was closed

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