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DrückGlück: [solved] Friday win paid out and transferred but nothing to my account (Page 2)

Topic created on 29th Apr. 2024 | Page: 2 of 4 | Answers: 48 | Views: 1,791
Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 04:11 pm CEST#16
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frapi07 wrote on 29.04.2024 at 15:37:

You need help, have a question or need more information? Just send an email to our support team and we'll get back to you as soon as possible.

Our e-mail address is:

kontakt@drückglück.de


it really says so with them

DrückGlück is always there for you Questions? DrückGlück will help you (xn--drckglck-75ae.de)

Yes exactly and that is simply not correct and that from large companies is already worth a laugh 🤣

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 04:33 pm CEST#17
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frapi07 wrote on 29.04.2024 at 15:37:

You need help, have a question or need more information? Just send an email to our support team and we'll get back to you as soon as possible.

Our e-mail address is:

kontakt@drückglück.de


it really says so with them

DrückGlück is always there for you Questions? DrückGlück will help you (xn--drckglck-75ae.de)

I just received an email




Reads

Please note that Titanium Brace Marketing ltd. has gone into liquidation and has therefore not only taken its German website DrueckGlueck.com/en offline, but has also discontinued customer service for this German website.

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 04:53 pm CEST#18
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If you copy the link you get to the German page 🤣didn't even know that drück dein Glück has been taken offline 🤣

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frapi07
Elite

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 04:53 pm CEST#19
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But you can still Deposit, can't you?

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frapi07
Elite

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 04:56 pm CEST#20
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Ipohns5 wrote on 29.04.2024 at 16:53: If you copy the link you get to the German page 🤣didn't even know that your luck has been taken offline 🤣

Seems to be an old email

Online casino DrückGlück under pressure | TOM ORROW Prozessfinanzierung GmbH, 20.10.2022 (ots.at)


It also says on their site


This site is operated by Skill On Net Ltd, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta, whose director (equivalent to the managing director of a German GmbH) is Mr. Kyriacos Kyriacou. The commercial register number (Maltese Business Registry) is C 50024 and can be contacted by telephone: +49 (0)89 38034212 and by e-mail: kontakt@drückglück.de Skill on Net Limited is a licensed operator of virtual Slot machines and is regulated by the Joint Gaming Authority of the countries. The license was granted on 29.12.22, see WhiteList


The company Titanium Brace Marketing Ltd does not currently operate the site.

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 04:58 pm CEST#21
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frapi07 wrote on 29.04.2024 at 16:53: But you can still Deposit or not?

Yes how can it be that they write that they are offline in Germany when you can log in and play and Dan also has a German license, I don't understand anything anymore

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:02 pm CEST#22
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Ipohns5 wrote on 29.04.2024 at 16:58:

Yes how can it be that they write that they are offline in Germany when you can log in and play and Dan also has a German license, I don't understand anything anymore

Do you mean the email address or the receipt of the email? The new email address is not the official one either 🤣 kontakt@drückglück.de


You can test it yourself

First they write to me that I should send my account details to kontakt@drückglück.de

Then it doesn't work and then I send it to another one and then it comes back and your luck is offline in Germany 🤣🤣🤣🤣

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:04 pm CEST#23
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Ipohns5 wrote on 29.04.2024 at 17:02:

You mean the email address ?or the receipt of the email? The new email address is not the official one 🤣 kontakt@drückglück.de


You can test it yourself

First they write to me that I should send my account details to kontakt@drückglück.de

Then it doesn't work and then I send it to another one and then it comes back press your luck is offline in Germany 🤣🤣🤣🤣

I sent the e-mail to kontakt@drueckglueck.com



Then I got the answer

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:06 pm CEST#24
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Ipohns5 wrote on 29.04.2024 at 17:04:

I sent the email to kontakt@drueckglueck.com



Then came the answer

Please note that Titanium Brace Marketing ltd. has gone into liquidation and has therefore not only taken its German website DrueckGlueck.com/en offline, but has also discontinued customer service for this German website.

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frapi07
Elite

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:06 pm CEST#25
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Ipohns5 wrote on 29.04.2024 at 16:58:

Yes how can it be that they write that they are offline in Germany when you can log in and play and Dan also has a German license, I don't understand anything anymore

i don't know how, but you got an old mail.

It's funny, but I also received an e-mail a week ago that I shouldn't have received. It was addressed to someone else. It was from the university So it's not just OCs that have technical errors, but everyone else too

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hustlehoff
Expert

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:06 pm CEST#26
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Ipohns5 wrote on 29.04.2024 at 17:04:

I sent the email to kontakt@drueckglueck.com



Then came the answer

Yes, you sent an email to the old operator:)

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frapi07
Elite

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:09 pm CEST#27
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hustlehoff
Expert

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:20 pm CEST#28
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frapi07 wrote on 29.04.2024 at 17:09:

The funny thing is that this is the current support address.

DrückGlück is always there for you Questions? DrückGlück will help you (xn--drckglck-75ae.de)

they just haven't updated their website properly It happens lol

read carefully he wrote to kontakt@drueckglueck.com and not to kontakt@drückglück.de


you know what else is annoying? that when you copy paste at GJ it just takes over the font size and color etc. so that the mods have to correct it, what's the point of that?

Edit by Julian: Font color has been adjusted

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:29 pm CEST#29
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I have sent an email to the official email kontakt@drückglück.de
But the email does not exist, you can try it yourself
And to the email Kontakt@Drueckglueck.com
And then I got the answer


That the site is offline 🤣

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Ipohns5
Rookie

[solved] Friday win paid out and transferred but nothing to my account

29th Apr. 2024, at 05:30 pm CEST#30
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Ipohns5 wrote on 29.04.2024 at 17:29: Got to the official email kontakt@drückglück.de
But the email does not exist, you can try it yourself
And to the email Kontakt@Drueckglueck.com
And there I got the answer


That the site is offline 🤣

The fact is that the current e-mail address of press your luck is not correct 👍😄

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