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DrückGlück: Drückglück address change not possible

Topic created on 26th Aug. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,353
lea5858
Hello all,

i have moved and therefore need to enter my new address at Drückglück. Unfortunately this is not possible, I can change everything else but not the address.
From the support I get unfortunately no answer, it only says I can change it via the personal information. But as I said, I can not click on the field.

Maybe someone has had the same problem and then help me.

Thanks a lot!!

This post has been translated automatically

hustlehoff
Expert
Send an email with an electricity or phone bill from the new address and ask them to change it.

This post has been translated automatically

Rasmik12
Top Member
This will probably only be changed with the next verification.
I had this once with my ID card.
I was told that my account was verified and everything was correct.
You will probably have to wait until then

This post has been translated automatically

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