DrückGlück won over 30.000€, do not want to pay!!!!

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Anonym

Former Member

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 02:02 pm CET#11

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WinMuel wrote on 12/27/2018 at 1:53 pm: so the MGA ball I would play, but differently. I would politely point out to Drueckglueck that if they don't pay out, you contact the MGA with the Player protection issue. Since they obviously don't control in any way if someone registers twice (Ex. you would have been banned because you realize you are gambling away too much...fall back into addiction and just make a new account) Quasi zero player/addiction protection. The MGA seems to be taking the issue pretty seriously lately (see the articles here with the penalties). And since the penalty is at least 10 times your win, they're pretty sure they'll go for it

I think this reasoning is very good ! No matter what comes out of it, but the idea itself is good and conclusive

An addict you open by missing control yard and gate to gamble money although you are blocked

LG

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Elite

Begbie

Forum posts: 2.681 Member since: 11.01.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 02:11 pm CET#12

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wait and see
the fact that they make an exception for you, presumably because of vip status, and check in higher instances is good news for now.
this can also be done in a completely different way, in which the rules are handled with a zero-tolerance policy.
my gut feeling is that i would give it a fifty-fifty chance. it doesn't seem completely hopeless to me.
even if it is hard, cool down and wait for the final decision.
suing won't get you very far, since you have in fact violated one of the strictest rules, namely multi accounting...

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Elite

T0uchTheSky

Forum posts: 2.420 Member since: 09.05.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 03:26 pm CET#13

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Just because you can't log in, you don't have the right to open a new account, because in any casino this is forbidden. Also, no one will be able to help you, not even the MGA, because you have violated the bonus condition .

Drückglück is unfortunately not one of the casinos that is accommodating, in your case it is even about more than 30 000 euros, so chop the win and try at least to get your deposited money back

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Amateur

LooneyTune

verified

Forum posts: 132 Member since: 07.10.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 04:02 pm CET#14

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You can only have one account in each casino is so, I also keep my fingers crossed that they are so gracious and give you at least your Deposit amount back.
Or you are lucky and you get this complete amount won paid out

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Visitor

ferry

Topic Creator

Forum posts: 10 Member since: 26.12.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 06:41 pm CET#15

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Liked this post: Anonym

Thanks for your messages... do I feel better now? Well...
I have written last night still the support of MGA and described the case!
And just another email to the support of DrückGlück, among other things that the MGA was informed about this case!

Second account or not ...
This exists for 2 months, since then I have made deposits on both accounts. In the 2 account almost 3,000€ and in my main account almost 9,000€. That in 2 months.
Always the same person, always the same payment method... except for the player name no difference!!!!
DrückGlück notices that only now? After I have won??? The security as they advertise it not given.
Have instead upgraded me to VIP on 2nd account and constantly sent tempting emails with Bonuses etc!!!!
What am I to make of this???
They collected so much money and suddenly I violated the terms of use!!!!
Then all my payments made should have been void, not legal and not accepted from their side in the first place!
I swear, for 2 days I can no longer sleep, eat..nothing!!!
The email with the processing bla bla is nothing more than stalling for me!!!!

I have me the eyes wundgelsen about reports and articles related to the legislation etc.!

I definitely have to visit a lawyer in case of failure. Even if DrückGlück does not return at least my made deposits to me, the lawyer turns to the payment partner. Because "however legal it may look on the German market or in the media" gambling is prohibited in Germany and the cooperation through payment partners is also prohibited. That means also the intermediary, seen so the payment partner, over which I transact the payment brings itself in difficulties! Whether the DrückGlück is to the benefit that payment partners are used because of it, probably not. For this reason alone, the cooperation with PayPal is no longer stable, because they have had to pay so much crap, because sooo many players did not want to comply with payment requests and in the end did not have to. Paypal had no claim to the money and was left sitting on the miserables. Cooperation ended. I don't want the whole thing to go overboard..just fairness. They can't give the impression that running two accounts is perfectly fine and take all the payments and then when they are supposed to make payments suddenly pull out the T&C card!!!! That's downright criminal!!!!!
Ohhh mannnn... my nerves are shot!!!

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Top Member

Sunnyundflo

Forum posts: 522 Member since: 29.10.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 07:43 pm CET#16

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Of course it is only then on because you only then Verfizierst your perso send etc then a double account falls on. Before it is the casino but no matter where the money comes from ....

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Visitor

ferry

Topic Creator

Forum posts: 10 Member since: 26.12.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 08:15 pm CET#17

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Sunnyundflo wrote on 27.12.2018 at 19:43: Of course it is only then on because you Verfizierst only then send your perso etc then falls a double account on. Before it is the casino but no matter where the money comes from ....

My documents or documents were already in front of them. In September, I had sent them, where I wanted to withdraw in vain the 2,400 €, which I "probably" would have played down!
I have sent them nothing again!

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Top Member

Sunnyundflo

Forum posts: 522 Member since: 29.10.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 08:34 pm CET#18

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Does not change the fact that you made the mistake and not the casino

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Visitor

ferry

Topic Creator

Forum posts: 10 Member since: 26.12.2018

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 08:42 pm CET#19

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Sunnyundflo wrote on 12/27/2018 at 8:34 pm: Doesn't change the fact that you made the mistake and not the casino

They widely advertise that their website is subject to the strictest security measures and is closely monitored. Both customer data and IP and payment traffic.
2 months they apparently did not follow this obligation or deliberately not to gain more revenue from the ignorant, like me. They get the license only under compliance with specified measures. They have not complied with this. I am not the only one to blame. Even if my win is canceled, my deposits were then also against the terms of use. Multiple accounts are not allowed but payments for multiple accounts Yes, or what? That makes no sense. At least not ethically and correctly. Thanks for the "smart" comments though. Being a bit emphatic would be appropriate, is not a small lump to swallow...!

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Expert

sippi

Forum posts: 1.569 Member since: 28.09.2016

DrückGlück won over 30.000€, do not want to pay!!!!

27th Dec. 2018, at 09:07 pm CET#20

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Sunnyundflo wrote on 12/27/2018 at 8:34 pm: Doesn't change the fact that you made the mistake and not the casino

That's bullshit. He did make the mistake nen second account to open, but DG is also to blame. It is possible with the simplest means to quickly check the data when ner new registration. DG apparently does not do that. Even an automatic daily check through their data set is easily possible. Is also not made.

But at least he can get the stakes back.

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DrückGlück: DrückGlück won over 30.000€, do not want to pay!!!! (Page 2)

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

DrückGlück won over 30.000€, do not want to pay!!!!

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