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dbosses: Verification and payout is delayed (Page 2)

Topic created on 04th Oct. 2023 | Page: 2 of 4 | Answers: 46 | Views: 5,834
Franzi19601
Visitor

Verification and payout is delayed

6th Oct. 2023, at 06:29 pm CEST#16
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So now it's just getting weirder, I can't visit the site anymore because now it literally says inside: the owner of the website has banned you from accessing this website.....

Now I think I really need help....

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Falke
Expert

Verification and payout is delayed

6th Oct. 2023, at 06:45 pm CEST#17
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Franzi19601 wrote on 06.10.2023 at 18:29: So now it's just getting funnier, I can't visit the site anymore because now it says word for word inside: the owner of the website has banned you from accessing this website.....

Now I think I really need help....

Seems like they just banned your account. Now you should contact other portals that have the casino listed. I hope you took screenshots of everything.

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Rebelllady26
Experienced

Verification and payout is delayed

6th Oct. 2023, at 06:51 pm CEST#18
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Franzi19601 wrote on 06.10.2023 at 18:29: So now it's just getting funnier, I can't visit the site anymore because now it says word for word inside: the owner of the website has banned you from accessing this website.....

Now I think I really need help....

Oh that's not possible. Unbelievable.!!!!

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Falko
Icon

Verification and payout is delayed

6th Oct. 2023, at 07:31 pm CEST#19
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Franzi19601 wrote on 06.10.2023 at 18:29: So now it's just getting funnier, I can't visit the site anymore because now it says word for word inside: the owner of the website has banned you from accessing this website.....

Now I think I really need help....

Have you made a complaint on any other casino forums? See if Casino Guru advertises your casino where you made the win and if so, write a complaint there. Answers do the complaints always.

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Donnie
Elite

Verification and payout is delayed

6th Oct. 2023, at 07:38 pm CEST#20
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The problem is that the operators of such casinos can hide beautifully anonymous. Actually, everyone should have fixed company buildings, managers should be known to offices, etc. So things that allow to make someone liable, like a normal company. But as long as such corrupt states like Curaçao, Malta and also Germany get something from the scammed win of the casinos, they keep their mouths shut. The operators of such casinos should be taken apart in "Stallone manner", pull them off and tie them to a tree somewhere and throw rotten eggs at them until they have learned their lesson. Disgusting corrupt dirty world, as if the bums now impoverish if they just pay him off. Still earn enough money

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Franzi19601
Visitor

Verification and payout is delayed

6th Oct. 2023, at 08:39 pm CEST#21
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I do not know how to help myself, I went in via another IP and was then able to communicate with the chat again, but that is quite sinnnlos.... they always just say they know nothing, have no idea, and they do not see why the money is not paid out...
I really have to say for me that was it, every now and then I liked to play online times but that was a lesson to me... I think yes they are evil because I have not touched a cent more until today nothing more played down... but as you can see it does not matter.
As one has written they sit on the longer lever, the money I can write off - I'm aware... that certainly no longer comes.

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Donnie
Elite

Verification and payout is delayed

6th Oct. 2023, at 09:04 pm CEST#22
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You had confidence also because you may have played at other casinos in the group and had no problems there. When I'm dead I'll get every single one of them... 🤣

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Falke
Expert

Verification and payout is delayed

6th Oct. 2023, at 09:15 pm CEST#23
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Franzi19601 wrote on 06.10.2023 at 20:39 clock: I do not know how to help me, I went in via another IP and could then communicate again with the chat, but that is quite sinnnlos.... they always just say they know nothing, have no idea, and they do not see why the money is not paid...
I really have to say for me that was it, every now and then I liked to play online times but that was a lesson to me... I think yes they are evil because I have not touched a cent more until today nothing more played down... but as you can see it does not matter.
As one has written they sit at the longer lever, the money I can write off - I am aware... that certainly no longer comes.

These are your options now:


1. You file a complaint, with a casino site that has that casino listed.
2. You write to the supervisory authority, which is not very promising.

Document everything and stop visiting the site via VPN or similar. In the end, they will accuse you of this and claim that this is the reason for the block.

If you have not used any bonus and all payment methods are in your name and you have otherwise entered all data correctly, then the chances are very good that you will receive your money in the end. All you need now is patience and a smart approach and you will get the money.

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gamble1
Icon

Verification and payout is delayed

6th Oct. 2023, at 10:16 pm CEST#24
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Falcon wrote on 06.10.2023 at 21:15:

These are your options now:


1. You file a complaint, with a casino site that has that casino listed.
2. You write to the supervisory authority, which is not very promising.

Document everything and stop visiting the site via VPN or similar. In the end, they will accuse you of this and claim that this is the reason for the block.

If you have not used any bonus and all payment methods are in your name and you have otherwise entered all data correctly, then the chances are very good that you will receive your money in the end. All you need now is patience and a smart approach and you will get the money.

But somehow funny if the TE tells us the truth here which I now just assume runs Gammix under new license yes really great on and all by chance after the new license is there where no one is really tangible!

And even if the TE the chat zb. has annoyed at the sum to be banned is under all sow and if here again everything is full of threads to this new Starscream group, the names of stake7 to Loco and Cashi again pulled into the mud and whether that turns out so well for the casinos I doubt now times because shit to be with MGA license is something else from the feeling to be like shit with Curacao or Indian license because so stupid people are then also not with the MGA you had at least a straw where you got an answer what you have please here?

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Franzi19601
Visitor

Verification and payout is delayed

6th Oct. 2023, at 10:59 pm CEST#25
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Yes of course I annoy the chat, they are the only ones who somehow answers... the chat has also given me 2 email addresses where you can turn to, until today no answer, email are completely ignored, phone no there is not, you can now imagine how serious the whole thing is here.

I will now submit a complaint to Guru, although they say again you should wait 2 weeks..

The funny thing is but if you Deposit money they do not want to wait weeks... but well as I said I'm thinking how I handle it now

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Falke
Expert

Verification and payout is delayed

7th Oct. 2023, at 12:15 am CEST#26
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Franzi19601 wrote on 06.10.2023 at 22:59: Yes of course I annoy the chat, they are the only ones who somehow answers... the chat has also given me 2 email addresses where you can turn to, until today no answer, email are completely ignored, phone no there is not, you can now imagine how serious the whole thing is here.

I will now submit a complaint to Guru, although they say again you should wait 2 weeks..

The funny thing is that when you Deposit money they don't want you to wait for weeks... but well as I said I'm thinking about how I'll handle it now

Why should you wait 2 weeks. They have blocked your account, which is again quite different than if you would just wait for the payout.

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gamble1
Icon

Verification and payout is delayed

7th Oct. 2023, at 12:16 am CEST#27
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Falcon wrote on 07.10.2023 at 00:15:

Why would you wait 2 weeks. They locked your account, that's again quite different than if you were just waiting for the payout.

They have not only blocked the account they have blocked his IP so he has the answer they do not want to pay out but now the question is for what reason? A management decision is bad if he has played without bonus and everything or is this not easy to accept either understandable reasons or coal pay out

If they do not want to give a reason just pocket the money from the Provider itself

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frapi07
Elite

Verification and payout is delayed

7th Oct. 2023, at 06:13 am CEST#28
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Why doesn't anyone mention that there is no Jackpot in Book of Fall? It is a pragmatic slot, it is not a game where an accumulated jackpot is paid out. Also, it is not one of those slots where there is a "mega", "mini", etc.

What it can be: Daily drop, weekly tournement

But what I do not understand is the following statement: " It was the game Book of fall. Had all , on the free spins, and had played quite high. "

All what? All symbols? You can get there max. only one symbol per bonus (which you can also select).

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gamble1
Icon

Verification and payout is delayed

7th Oct. 2023, at 07:34 am CEST#29
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frapi07 wrote on 07.10.2023 at 06:13: Why eig. no one mentions that a Jackpot in the game "Book of fall" does not exist? It's a Pragmatic slot, it's not a game where an accumulated jackpot is paid out. It is also not one of those slots where there is a "Mega", "Mini", etc.

What it can be: Daily drop, weekly tournement

But what I do not understand is the following statement: " It was the game Book of fall. Had all , on the free spins, and had played quite high. "

All what? All symbols? You can get there max. only one symbol per bonus (which you can also select).


I also found something strange but first did not want to go further into it at the end is again said we always immediately assume something may be he has expressed himself incorrectly

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frapi07
Elite

Verification and payout is delayed

7th Oct. 2023, at 08:07 am CEST#30
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gamble1 wrote on 07.10.2023 at 07:34:

I also found something funny but first did not want to go further on it in the end will be said again we always immediately insinuate something may be he has expressed himself incorrectly

I can say nothing about the casino. But I find it strange that a casino only blocks the IP and not the account. But that's just a side note.

I tried to understand this, because you would like to help, but the explanations are really very weak and inconclusive. At least that's how I feel, but maybe I'm the only one who does not understand anything

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