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dbosses: [solved] Gammix dbosses cancels payout

Topic created on 13th Feb. 2023 | Page: 1 of 1 | Answers: 6 | Views: 701
Mutscher86
Hello people

am pretty new here now have my first problem with the casino dbosses casino (Gammix group)

have deposited the day before yesterday 20 euros 300% bonus get everything converted extra care that I do not play prohibited games.

All 620 euros were canceled
This morning I got the email !!!

Hello,
We are writing to you regarding your withdrawal request of €620.... Unfortunately, we had to decline the withdrawal because the wins were made with a bonus that has a maximum withdrawal limit; please refer to our Terms and Conditions (T&C):

Mutscher86
Your balance has been adjusted to €MCO and you can submit a new withdrawal request.
If you have any further questions, concerns or comments, please do not hesitate to contact our customer support team.


For me an absolute scammer club I do not pay in 20 euros to get credited again 20 euros afterwards
maybe someone can help me if you can do something

About answers I would be very happy
With kind regards,
Payments Cashier.

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gamble1
Icon
Did you really get only 20 € ? Because it says but if you Deposit 51 € you can get up to 5000 € if you deposit less than 51 € 10 times the deposit so in your case 200 €

Basically, these are customer-unfriendly conditions but completely legitimate especially since it is clearly in the terms and conditions so and you have agreed to it so this is not fraud but unfortunately your own ignorance that has brought you to the money

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Mutscher86
Yes have 20 euros credited again and not 200 euros

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T0uchTheSky
Elite
Why because cheaters? This is all in the terms and conditions. If you have deposited less than 50 euros, you may pay out a maximum of 10x Deposit, in your case 10 x 20, so 200 euros

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gamble1
Icon
Then you should turn to the team here because someone has probably slept

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T0uchTheSky
Elite
Mutscher86 wrote on 13.02.2023 at 12:19 pm: Yes got 20 euros credited again and not 200 euros

Ahso, then you would have to talk to the chat

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Caro
Expert
I just got the info that the 200 EUR was credited back to the player. So I will close the topic.

This topic was closed

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