Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

dbosses: [solved] Money is held back

Topic created on 02nd May. 2022 | Page: 1 of 2 | Answers: 11 | Views: 2,737
Janine2204

[solved] Money is held back

2nd May. 2022, at 08:59 am CEST#1
0 Likes

Nobody has liked this post so far
I have won a fat win at dbosses have a beautiful 7200 euro picture on 7 cents get me these free spins bought for 39 euros now all of a sudden they want to tell me that I probably do not get the coal because I was in the bonus and have bought the free spins, at any other casino is displayed whether you can buy or not to the I can only pay out 5000 thousand because you can pay out by the bonus only a maximum of 5 k ^^
I hope I still get my money

This post has been translated automatically

DieWunderharke5000
Top Member

[solved] Money is held back

2nd May. 2022, at 10:05 am CEST#2
2 Likes

Liked this post: Anonym, Avatar von Janine2204 Janine2204
Unfortunately, you will not be successful, I'm sorry to say. It is clearly described in the conditions.

2.9. the stake size on any game with a "bonus buy" or "feature buy" option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at €1 stake, the bonus buy is 80x (€80) so the bet size for this round would be €80.




This post has been translated automatically

gamble1
Icon

[solved] Money is held back

2nd May. 2022, at 10:29 am CEST#3
0 Likes

Nobody has liked this post so far
Janine2204 wrote on 02.05.2022 at 08:59: I have won at dbosses a fat win have a beautiful 7200 euro picture on 7 cents get me these free spins bought for 39 euros now all of a sudden they want to tell me that I probably do not get the coal because I was in the bonus and have bought the free spins, at any other casino is displayed whether you can buy or not to the I can only pay out 5000 thousand because you can pay out by the bonus only a maximum of 5 k ^^
I hope I still get my money

Yes that is unfortunately an experience that some have already made here earlier have the casinos even mostly not in the conditions had and only later included because it was considered logical

Unfortunately Gammix is also rather less known for their accommodating nature so I think as sorry as I am the money is gone and your Deposit you should have again

This post has been translated automatically

upola
Legend

[solved] Money is held back

2nd May. 2022, at 12:10 pm CEST#4
0 Likes

Nobody has liked this post so far
Can not you even read in bonus conditions, that's not so hard.
And if you do not know English, there are translation programs

This post has been translated automatically

R3hab
Elite

[solved] Money is held back

2nd May. 2022, at 12:42 pm CEST#5
0 Likes

Nobody has liked this post so far
awesome win too bad that it is not paid out, but the agbs or the bonus agbs times just to check is a must in this day and age
with such a win that hurts of course right
there is nothing you can do.

casinos also prohibit slots with Bonus money and there you will also not warned in every casino
reads here also much...the casinos are not better only worse

This post has been translated automatically

MisterL
Expert

[solved] Money is held back

2nd May. 2022, at 12:50 pm CEST#6
0 Likes

Nobody has liked this post so far
and is still counted towards your RTP

This post has been translated automatically

Falko
Icon

[solved] Money is held back

2nd May. 2022, at 01:18 pm CEST#7
0 Likes

Nobody has liked this post so far
Janine2204 wrote on 02.05.2022 at 08:59: I have won at dbosses a fat win have a beautiful 7200 euro picture on 7 cents get me these free spins bought for 39 euros now all of a sudden they want to tell me that I probably do not get the coal because I was in the bonus and have bought the free spins, at any other casino is displayed whether you can buy or not to the I can only pay out 5000 thousand because you can pay out by the bonus only a maximum of 5 k ^^
I hope I still get my money

Your today uploaded pictures are the wins from there ? That would be a real pity if these wins were all for the cat.

This post has been translated automatically

upola
Legend

[solved] Money is held back

2nd May. 2022, at 01:22 pm CEST#8
0 Likes

Nobody has liked this post so far
MisterL wrote on 02.05.2022 at 12:50: and will still count towards your RTP

I think that's the least of their problems right now.

This post has been translated automatically

Janine2204

[solved] Money is held back

2nd May. 2022, at 05:21 pm CEST#9
0 Likes

Nobody has liked this post so far
upola wrote on 02.05.2022 at 13:22
I think that is their least problem at the moment

What do you mean ?

Edit by Caro: Post visually adjusted

This post has been translated automatically

Svenr
Amateur

[solved] Money is held back

2nd May. 2022, at 05:27 pm CEST#10
0 Likes

Nobody has liked this post so far
If you see the winning pictures it was yes 10 k that hurts times so right pity if it is so that it does not pay out I personally play generally without bonus because you get such problems rather less

This post has been translated automatically

Hot Topics24th Nov. 2024 at 04:17 pm CET

Gossip
0
Watch-out
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately